Customer Service Project

S.NIRMAL

ADDRESS

Paradise Villa, S-*,Second Floor

***, ******* ******, *** ******

Virugambakkam, Chennai - 600092

Landline – 044 - 23766348

Mobile: 979*******

Email: **********.*@*****.***

OBJECTIVE

Aiming to achieve a challenging & successful career where I can make a significant contribution

using my innovative ideas, knowledge, skills and experience with the objective of development

& growth of the Organization.

Professional Work Experience

Customer Support Executive - Groupon Pvt. Ltd (November 2013- till date)

Results - oriented professional with 6 months of experience in customer service. Proven ability

and effectiveness in delivering excellent customer service to clients.

Achievements & Awards

• Awarded as “Star of the month “for the month of January 2014.

EDUCATION

EXAM / DEGREE YEAR INSTITUTION PERCENTAGE

B.E (Electronics & 2013 Thangavelu Engineering 6.8 CGPA

Instrumentation) College

12th Board 2009 Karthikeyan 83%

Matriculation Higher

Secondary School

10th Board 2007 Karthikeyan 73%

Matriculation Higher

Secondary School

FINAL YEAR PROJECT (2013)

Project Title Next Generation Vehicle Theft Prevention System Using Smart Gravitational

Lock.

Description The project here aims to design a next generation auto theft prevention system

with the features like Smart gravitational lock, Cryptographic Keyless entry and Touch Screen

Ignition, which overcomes the drawbacks of Existing System.

AREAS OF INTERESTS

Mobile Networking

Digital Logic Circuits

COMPUTER SKILLS

SAS Development (Statastical

Analytical system)

Functions, Mergers, proc SQL,

Macros

PERSONAL TRAITS

Self- motivated and proactive

Explore new things & implementing them based on the provided resources.

HONORS AND ACTIVITIES

Member of National level conference organization team based on Control,

Instrumentation and Mechatronics.

Secured 3rd prize in Paper Presentation at Tamil Nadu Engineering College,

Coimbatore.

IEEE Treasurer –Thangavelu Engineering College.

NSS camp Leader in school level

Actively participated in relay and Long-Jump ( Zonal level)

REFERENCES

Will be provided on request.

DECLARATION

I hereby declare that all the details furnished above are true and correct to the best of my

knowledge.

Place: Chennai S.NIRMAL

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