Sales Customer Service

Ricardo San Diego Silo

***** ******** ****** # ***, *** Angeles, California, US 90066

Mobile 310/3838295

***********@*******.***

Objective: Obtain a career position which offers a high level of challenge, responsibility

and the opportunity for career growth utilizing my organizational skills and management

experience.

Professional Experience

Therien & Co – (West Hollywood, California) July 2003 to present

Operations Administrator/Executive Assistant -High end antiques and custom furniture

manufacturer in West Hollywood/Beverly Hills

- Run all aspects of the daily operations and administrative functions of antiques/

furniture galleries

- Acts as a ‘right-arm’ for all the principals with professional and personal matters

- Coordinate extensive travel planning for all employees of the company

- Acts as liaison for all European and domestic auction houses as well as

conducting regular correspondences with all vendors

- Processing of accounting transactions - banking/petty cash/purchase orders/

invoicing

- Assist sales team with all client interaction to attain monthly revenue goals

- Delegate and coordinate showroom staff duties and assist in staff hiring and

interviewing

- Maintenance of company calendar, coordinating meetings, exhibits, trade shows

and various in-house events

- Assist with all marketing strategies, promotions, and mailings

- Generate weekly sales reports and maintenance of all company electronic files

and client database

- Provide international and domestic logistics options to clients

- Meet and greet high profile clientele on a regular basis

Kurgan & Cheviot – Andin (Marina del Rey, California) May 1998 to January 2003

Senior Account Executive – Manufacturing company of high end jewelry

- Responsible for several multi-million dollar accounts

- Daily processing of high volume/high value production orders from order placing

through completion

- Daily correspondences with customers and vendors, including all overseas and

domestic factories

- Interacts with all other departments (from quality control to all department heads)

to meet customers’ needs and to meet target revenue

- Manages and ensures accuracy and integrity of billing and invoicing

- Generate pricing requests and quotes for customers, authorize and issue credit

memos for sales returns,

- Attend trade shows and assist the sales team in all aspects of trade show

preparation

All Direct Mail Services, Inc (North Hollywood, California) July 1997 to May1998

Customer Service Account Representative - Direct -mail marketing company

- Daily handling of multiple accounts in the fast paced mailing industry

- Acts as contact person for clients and the sales team

- Process all customer billing, and generates price and quote requests

- Work with the production and sales teams to achieve client satisfaction

Six Flags California (Valencia, California) April 1993 to June 1997

Cash Control/Finance Manager - In charge of processing amusement park revenue

- Daily accounting of multi-million dollar revenues and run daily department

operations

- Supervised, hired, scheduled, trained staff, and enforced discipline and safety

measures

- Forecast labor budgets, generate sales reports, posting and balancing of general

ledger

- Heavy cash handling and reconciliation of all check and credit card transactions

Employee Federal Credit Union Assistant April 1993 to April 1994

- Assisted credit union members with shares, accounts, deposits,

withdrawals, loans and all other credit union transactions

Education

University of the Philippines, Manila, Philippines

College of Mathematics and Business Administration

Bachelor of Science in Business Administration

References

Available upon request

Contact this candidate