Sales Customer

ANTHONY MCCULLOUGH

Elgin IL ***** H: 678-***-**** ************@*****.***

Storage / System / Network Administrator

Highly skilled and results-driven IT Professional with 20+ years of Senior

Level experience and expertise in Desktop, Mid-range, and Enterprise level

Storage systems support, management, and consulting. Knowledgeable

Storage/System/ Network Administrator demonstrating exceptional

communication and leadership skills. Focused on taking a systematic

approach to solving complex system and network problems in a timely manner.

Experience in project management with a sound background in design and

planning of customer environments. Skilled in team leadership. Knowledge in

providing windows and Linux systems combined with an emphasis on storage

interfacing for both internal and external accounts.

Areas of Expertise

Project Management

Technical Sales

Teaching and Mentoring IT Technologies

SAN/NAS admin via NetApp 7/CDOT

Websphere Application

Technical Design and Support

LAN/WAN/NOC Administration

Technical Presentations

NetBackup commands, scripts & tuning

SAN administration using IBM, EMC, & Hitachi storage management tools

SAN fabric design with Brocade and Cisco systems

VTL tape backup knowledge

Windows Server/Desktop, Linux, AIX, UNIX, MVS, Z/OS software knowledge

RFQ and System Assurance Reviews

Proposals and Estimates

Scripting in both Powershell, Bash and Python

Experience

Private IT Consultant (Amack LLC)

2013 to Current

Atlanta, GA

Retained by numerous high-profile organizations to reevaluate storage and

network requirements, effectively expanding these firm's storage and

network capacities and substantially improving end-user experience.

Partnered with technical teams during the design of solutions that

increased performance and scalability of mid to large enterprise customer

environments.

Supporting small business networks via network management tools (Tivoli,

NetApp and Storage Mgr).

Windows desktop and server support including Active Directory, Microsoft

Exchange, and Microsoft SQL Server.

Hyper-V Server customer setup and instruction.

Designed and implemented Netapp E-series and FAS2200 series storage devices

for a more centralized paperless office environment within the legal and

real estate industry in Atlanta metro.

Configured 1841 cisco and 2960 cisco router and switches for small office

environment.

Creating backup systems and plans for small business clients via VTL

system.

Provided customer Proposals and Estimates for network equipment and

installation.

Remote Support Engineer

1999 to 2013

IBM

Atlanta, GA

Served as the main focal for storage remote support center. Providing

technical leadership and system support for Mid to Large enterprise

clients.

Enhanced financial client storage backups by including and implementing

virtual storage with local backup procedures.

Instructed over 80 field service technicians on how to install and support

IBM SAN systems.

Provided Storage support for storage customer (Optics, DS4000, DS5000, XIV

or 2810, DS6000, DS8000, SVC, Mid-tape) issues.

Prepared storage/optic support training material.

Manage, maintain, and support 1 PB of storage covering IBM, EMC and Hitachi

tier 1 storage arrays.

Experience with Active Directory, Domain Name System, Windows Internet

Naming Service, and Microsoft Exchange via a remote support role.

Experience with TCP, IP and IP routing, LAN, WAN, CAN designs, bridges and

switches, OSI model and fiber optic technology.

Windows Server 2003, 2008 R2 installation, deployments, troubleshooting and

automation.

Supported Windows NT, 2000 and 2003 Active Directory domain network in

multi client locations via secure VPN remote access.

Network troubleshooting in complex environments, VLAN configurations, port

trunking.

Supported SAN Admins with migration of SAN/NAS storage from NetApp 7 to

NetApp 8 ONTAP Clustered environment.

Monitored and diagnosed storage issues within Hitachi Storage platforms to

include 9990v USPV, 9985, 9980, AMS2500 that were attached to IBM Z-series

mainframes.

Provided quotations on new business opportunities in both storage and

mainframe equipment and maintenance contracts resulting in sales with a

range of $15k to over $500,000.

Trained and mentored storage/optic support staff for improved customer

support.

Configured the NAS Backend Storage with NAS software.

Created Raid Groups and Filesystem on NAS.

Configured Trunks and FSN networks on NAS.

Configured Websphere servers for clients operations.

Gathered SAN Environment Information (Storage Arrays, Fiber Switches and

host) of each client and created a solution for design and troubleshooting.

Configure and manage a virtual storage environment utilizing IBM SVC with

over 300+ hosts utilizing 400+ TB of storage on highly redundant SVC

clusters.

Installed and configured Microsoft Cluster Services for clients.

Presented Luns to different Host such as Windows, Linux, UNIX, Sun Solaris

9 and Vmware.

Installed HBA drivers,HBA firmware and configured topology on Emulex and

qlogic HBA on Sun Solaris,Linux, UNIX, Vmware ESC,HPUX and Windows server.

Created RAID groups, binded LUNs, created Meta LUNs, created Storage

Groups, Access Logix, and Registered hosts as per customer Requirements and

design.

Answered and resolved networking host software issues.

SAN Switches: McData 4500, McData 4700, McData 6064, McData 6140, Brocade

48000, Brocade 5300, Brocade 5100, Brocade DCX Director Class 8GB 384 Port

SAN Switches, CISCO 9513 Director Class SAN Switches

Storage Arrays: EMC DMX3, EMC DMX4, EMC CX3-80, IBM 2107 Shark, IBM DS4800,

IBM DS8100, IBM DS8300, IBM XIV storage, Hitachi USP-V

Software: IBM Total Productivity Center 4.1 Brocade DCFM 103.X, EFCM 9.7.4,

EMC Control Center 6.0, Network Appliance San Screen 5.0, IBM San Volume

Controller 5.1, EMC Solutions Enabler 7.0, IBM DSCLI 2.5, NetApp ONTAP 7.3,

NetApp Data ONTAP 8, Hi-Command Device Manager, HDS Storage Navigator,

CISCO Fabric / Device Manager, EMC Navisphere

IT Specialist Network Mgt

1997 to 1999

IBM

Schaumburg, IL

Hired to help support and implement total network upgrade for Sears stores

nationally.

Wrote functional and system support documentation for an 8 team member

group that supported the Sears networks.

Supported national Sears network server systems within US.

Performed high-level planning, implementation, recommendation.

Worked with large design and upgrade implementation of in store server

systems.

Managed a SAN / Storage network upgrade project that put all Sears server

systems on faster storage and upgraded network switching that resulted in

an overall cost savings.

Field Service Engineer

1990 to 1997

IBM

Rolling Meadows, IL

Hired as a full-time field service technician after initial consulting

role. Worked with mid to large enterprise clients and their date centers.

Used IT experience and knowledge to conduct System Assurance meetings with

top Director personnel on design, and implementation of new and existing

hardware and software processes and purchases.

Supported large system accounts with various IBM mainframe systems.

Supported 3890 check sorter customer accounts.

Planned and presented system assurance meetings with for banking executives

for data center IT Technology changes and upgrades, which help eliminate

any unplanned system downtime.

Provided design implementation of mainframe customer system environments.

Created new mainframe contract business for local branch office.

Provided quotations on new business opportunities in both storage and

mainframe equipment and maintenance contracts resulting in sales with a

range of $15k to over $300,000.

Education

Bachelor of Science: Electronic Engineering

1990

Devry University

Addison, IL

CCNET training in Progress. Sitting exam in the Fall and CCNA for Winter

of 2014

NetApp training in Progress. Sitting exam in spring 2015

Contact this candidate