Ana Ferreira
San Jose, CA
************@*****.*** - 408-***-****
WORK EXPERIENCE
Medical Assistant
Ronald Uyeyama Md Inc. - San Jose, CA - December 2010 to Present
Responsibilities
Greeting Patients
Answering multi-line telephones
Taking Vitals and Medical history
Updating and filing medical records
Billing
Collecting Co-pays
Performing EKGs, Administering injections
Calling in medications
Setting up referrals
Obtaining authorizations for referrals and medications not covered by patients insurances
Verifying Insurances,
Training (front and back office procedures) and supervising Externs during their externships
Schedule, reschedule and follow up on appoinments
Accomplishments
Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling
appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed Doctor
to focus on the health concerns of his patients.
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing EKGs.
Skills Used
Able to identify patients’ concern and act accordingly
Bilingual in English and Portuguese
Computer: MS Word and Excel Typing speed 50wpm
EDUCATION
Certificate in Medical Assisting
Western Career College - San Jose, CA
2009 to 2010