Business Analyst/Software Developer
Resume:
CHARLES W. MENARD
Glen Ellyn, IL 60137
Residence: 630-***-****
E-mail: *********@*********.***
linked.com/in/charlesmenard
SUMMARY
A versatile Electrical Engineer with abilities to work individually as well
as a team member to bring a final product to completion with quality and on
time with the following diverse extensive experience:
. Business Analyst/Systems Engineering, writing requirements, and problem
solving related to the system as a whole
. Software Development, primarily with C/C++ on Unix environment
. Hardware Design and Development with Electronics and various components.
TECHNICAL SKILLS
Analyst: Using SQL (Oracle), other analyst tools such as Excel,
Word, Visio
Software: C/C++ on Unix Environment, SQL (Informix), Sun and H.P.
workstations, networking, IPC real time distributed processing
Protocols: Cellular Infrastructure CDMA Softswitch, GSM/GPRS/UMTS Cellular
Base Stations, TCP/IP
Hardware: Design of Electronics using Digital including Microprocessor
components, Analog, RF, Power circuitry
Process and Tools: DOORS, UML, Clearquest, Clearcase, Microsoft Office
WORK EXPERIENCE
AETNA/COVENTRY HEALTH CARE, Downers Grove, IL 2007 to present
A diversified national insurer in the United States. Coventry operates
health plans, insurance companies, network rental and workers' compensation
services companies.
Senior Applications Analyst/Developer
As a Senior Applications Analyst/Developer, designed, developed and
provided analysis of healthcare related software and systems.
. As Business Analyst: Wrote and modified systems requirements to create
new features and enhancements and correct problems for the Business and
Development which improved the product.
. As Business Analyst: led discussion between the business and
development, setting up and assisting test plans for the business and
development, seeking continual improvement of the product. Praised by
the business for exceptional effort and quick turn around of problems
reported by the business.
. Provided application programming development of primarily back end
functionality. Software - Design, Development, Analysis, Testing,
Support.
. Languages - C, SQL (Oracle), PL/SQL, Embedded SQL in Pro C language in
Unix Environment.
MOTOROLA INC., Schaumburg, IL 2004 to 2007
A leader in the design and manufacture of high technology communication
products for industrial, commercial, & consumer markets
Systems Engineer, Arlington Heights, IL
In this Senior Staff Engineering position, wrote and modified systems
requirements for a CDMA Cellular Softwitch Switching System as well as GSM
Base Stations. Corrected system wide problems by leading as a Systems
Engineer.
. Wrote and modified systems requirements to create new features and
correct problems for customers and Development which improved the
product. Recipient of Bravo Award.
. Led daily problem report assessment meeting with company world wide
groups which assessed and ranked problems for nature, severity and
component.
Charles W. Menard Page Two
. Led discussion on system wide problems which required resolution from
all groups: Systems, Engineering, Development, Test, Customer Support,
Product Mgmt which improved the product and provided a more streamlined
process to follow.
. Created, organized and maintained a Single Point of Contact into Systems
Engineering for field problems by filtering problems through a created
list of experts which produced a more efficient and streamlined process.
. Systems Engineering lead for a new radio fitted into legacy systems
which required collaboration from Hardware and Software Development and
Project Management. Provided Equipment Planning Guide document
modifications, weekly status and meetings, an availability report, all
which produced a quick and less costly upgrade to third generation
cellular operation from legacy systems.
. Enhanced and upgraded Equipment Planning Guide documentation for
customers by performing lab tests with Development for the improvement
of customer site configuration.
Lead Software Developer, Arlington Heights, IL
1999 to 2004
As a Software Development Team Leader, designed and developed software for
Cellular Infrastructure Phone Systems.
. Led teams for Software Projects for Cellular Infrastructure Phone
Systems which were completed on time and exceeded quality expectations.
. Provided Real Time Embedded system programming for GSM/GPRS/UMTS (2.5/3
generation) Base Station Cellular Infrastructure Phone Systems.
. Using Software, executed Full Life Cycle Design & Development from
Requirements to support for final test. Recognized by management for
technical presentations.
. Languages - C in Unix Environment on Sun Solaris Workstations for
embedded operation systems.
COMNET INTERNATIONAL, Lisle, IL 1997 to 1999
A Lucent spin-off company, a producer of telecommunication products related
to the maintenance of land line switches
Software Developer (Member of Technical Staff)
As a Software Development Team Leader, designed and developed software for
land-line telephone switches.
. Direct interaction with major telecom customers to continue development
of first generation Lucent Products. Conducted technical presentations
recognized by management and customers as well.
. Provided product cost estimates to management.
. Provided application programming development interfaces with switching
systems & telephony, client/server environment. Recognized by management
for bringing my knowledge of the software development process in helping
to create a new process for the development group.
. Software - Design, Development, Analysis, Testing, Support.
. Languages - C, SQL (Informix) in Unix Environment on HP Workstations.
. Programming Methods - Real Time Distributed Processing, TCP/IP
Networking, IPC.
HULL TRADING COMPANY, Chicago, IL
1995 to 1997
A live trading room system business which produced their own software
system, C/C++ languages
Software Developer
. Software Design, Development, Analysis, Testing, Support.
Charles W. Menard Page Three
REUTERS INC., Oak Brook, IL
1989 to 1995
A global company that provided information to the financial services, media
and corporate markets
Staff Engineer (Senior Programmer Analyst)
. Software Design, Development, Analysis, Testing, Support - Transitioned
in my career from Hardware Design to Software Development. Ramped up
unusually quick to become a Software Developer after starting out in
System Test, C/C++ languages.
NORTHROP(GRUMMAN) CORPORATION, DSD, Rolling Meadows, IL
1980 to 1989
Provided products, services and solutions in information and services,
aerospace, electronics, and shipbuilding.
Design Engineer
. Hardware Design, Development, Analysis, Testing (using Software -
Assembly and C languages), Support.
ALLEN AIRCRAFT RADIO CORPORATION, Aeronetics Division, Elk Grove Village,
IL 1979 to 1980
Buyer and Seller of refurbished aircraft parts which also produced
Electronic products for the cockpits of smaller & business aircraft
Design Engineer
Hardware Design, Development, Analysis, Testing, Support.
EDUCATION
B.S.E.E., Purdue University, West Lafayette, IN, 1978
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