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Customer Service Sales Associate

Location:
Yonkers, NY
Posted:
September 04, 2014

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Resume:

Sales Associate . Customer Service . Stock . Inventory Specialist

EXPERIENCED PROFESSIONAL, immensely talented providing significant,

efficient and quality service where I can utilize my accumulate skills and

talents; would be ideally suitable.

Skills . Abilities

Troubleshooting Excellent Written Verbal

Communication

Conflict Resolution Human Relations

Efficient . Organized

Stock . Inventory Eye for Detail Active

Listener

MSWord PowerPoint Sales Associate Customer

Service

Professional Experience

SALES ASSOCIATE . Customer Service

. Professionally Handle incoming requests from customers and ensure that

issues are resolved both promptly and thoroughly; gathers customer

information, access and fulfill customer needs, educate the customer where

applicable

. Confers with customers by telephone or in person to provide information;

handles phone calls, take accurate messages, and forward to appropriate

persons

. Gives full attention to what other people are saying, taking time to

understand the points being made, asking questions as appropriate, and not

interrupting at inappropriate times

. Actively looking for ways to help people; able to listen to and

understand information and ideas presented through spoken words and

sentences; using logic and reasoning to identify the strengths and

weaknesses of alternative solutions, conclusions or approaches to

problems.

Stock . Inventory

. Compare identifying information, count, weigh, measures items of incoming

and outgoing shipments to verify information against bills of lading,

invoices or orders; affixes shipping labels on packed cartons

. Inserts items into containers, using spacers, fillers (peanuts), and

protective padding (bubble wrap); posted identifying information and

shipping instructions onto daily outgoing shipments; unpack and examine

incoming shipments, reject damaged items, record shortages, and

corresponds with shipper to rectify damages and shortages.

Secondary Caregiver

. Supervises and assist children with meals and cleanup; participate in

supervising free play and outdoor play; satisfies the developmental needs

of a young toddler such as reading, playing, and entertaining; gives

children undivided attention, watching carefully for safety hazards;

cleans young toddlers bedroom at the end of each day

. Schedules different activities; assists in preparing food, organizes and

store toys and materials to ensure activity areas and maintain other

activities during on field trips.

Employers

Proctor's Residence - Customer Service Stock Inventory

Specialist 2007 - PRESENT

NYCD Youth Services - Camp Counselor. Secondary Caregiver 2009 -

2009

Education . Training

Wake Eden Community Baptist Church - Volunteer Services 2013 -

PRESENT

Gorton High School - General Academia HS DIPLOMA



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