WILFRED GEORGE Tel. (Res.): ****-
Mobile: 098******** Email:
********@*****.**.**
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Seeking positions in Sales & Marketing and Business Development with a
growth-oriented organization
Snapshot
. A result-driven professional with 11+ years of experience in leading
sales operations for turnaround and high-growth organizations. Presently
associated with ICICI Bank as Branch Sales Manager for Home Loans.
. Extensive expertise in client needs analysis with a consultative approach
to sales and business development.
. Repeated success guiding sizeable, cross-functional teams in the design,
re-design, and launch of leading-edge technology solutions driving record-
setting sales.
. Expertise in establishing strong and reliable channel partners for deeper
market penetration; providing training & direction to channel partners
for ensuring quality performance.
. Expert presenter, negotiator and businessperson able to forge solid
relationships with strategic partners and build consensus across multiple
organizational levels.
Core competencies:
Business Development & Expansion Market Planning & Positioning
Loan Administration
Branch Operations Sales Team Building & Leadership
Building Alliances and Partnerships
Key Account Relationship Management New Product Technology Launches
Executive Negotiations
Employment Profile
Since Feb 2013 ICICI Bank as Branch Sales Manager for Home Loans
> Responsible for obtaining profitable results through the sales team by
developing the team through motivation, counseling, skills development
and product knowledge development.
> Managing the sales administration function, operational performance
reporting, streamlining processes and systems wherever possible.
> Advising senior management on maximizing business relationships and
creating an environment where customer service can flourish.
> Formulating developmental strategies for achievement of goals and targets
by identifying and developing new avenues for long term growth.
> Establishing corporate goals, short term and long-term budgets and
developing business plans for the achievement of these goals.
Conceptualizing business plans; assessing the revenue potential in
business opportunities.
> Maintaining and increasing sales of your company's products. Reaching the
targets and goals set for the area.
> Establishing, maintaining and expanding your customer base.
> Servicing the needs of your existing customers. Increasing business
opportunities through various routes to market.
> Handling the sales team, developing a business plan covering sales,
revenue, and expense controls, meeting agreed targets, and promoting the
organization's presence.
> Managing 18 branches and 3 clusters. Handling HL Sales from the Branches
of ICICI Bank.(Taking care of 3 Clusters Trichur, Alwaye and Palakad with
18 branches for HL business).
> handling 15 Contract Executives and developing business.
> Building and maintaining relationship with the Builders and Connectors
and thereby scaling up business.
> Preparing channel MIS on weekly basis.
> Organizing sales promotion activities in corporate and hospitals for the
promotion of HL business.
Sep 2010 - Jan 2013 HDFC Bank
Oct 2011 - Jan 2013 Sales Manager for Home Loans & Dip Unit (Initial
Processing unit of Personnel Loan Files)
> Handled HDFC Bank Dip Unit, WBO, RA Operations and Phone Banking, of
Cochin & Calicut for Home Loan Sales.
> Managed 6 Contract Executives and developed business. Prepared channel
MIS on weekly basis.
> Handled 4 Processors and ensured the transparency and Accuracy of the PL&
BL files
> Cross-checked all the personnel loan and business loan files from
different channels like branch, DSA, Alternate and BEU and also ensured
the files has to reach the credit department on time.
Key Highlights:
> Distinction of being the;
o First Sales Manager to cross 1 Crore Home Loan Business in Cochin
in a Month
o First Sales Manager to cross 20 numbers of Home loan Business in
Cochin
o Sales Manager to do Highest Single Case Business in terms of Volume
in Cochin
Sep 2010 - Oct 2011 Sales Manager for Gold Loans
> Handled HDFC Bank branches, Phone banking, DST of Calicut, Kannur &
Palakkad for Gold loan sales.
> Supervised a team of 7 Contract Executives and developing business.
> Reviewed target vs. achievement of the branches with the Branch Managers
and Cluster Heads.
> Prepared channel MIS on weekly basis. Increasing visibility of the
product in the branch and open market
> Co-ordinated with vendors for marketing activity and visibility creation
in the locations.
Key Highlights:
> Distinction of being the First Sales Manager to cross 1.5 Crore Gold loan
Business in Calicut in a month.
> Instrumental in doubling the Gold loan book size in Calicut in one years
time.
> Recognized as the Sales Manager to do highest single case Business in
terms of Volume in Calicut and Palakad.
Mar 2006 - Aug 2010 ICICI Prudential Life Insurance Co. Ltd.
Growth Path:
Mar 2006 - Nov 2007 Unit Manager
Nov 2007 - Nov 2008 Agency Manager
Nov 2008 - Aug 2010 Senior Agency Manager
Mar 2006 - Nov 2007 Unit Manager
> Recruiting and managing a team of 25 Financial Advisors and achieve sales
targets.
> Meeting customers along with the advisors and providing financial
solutions.
> Performing different kinds of activities for the promotion of sales.
Organizing team meetings regularly and reviewing the sales.
Nov 2007 - Nov 2008 Agency Manager
> Monitoring a team of 41 Financial Advisors and achieving sales targets.
> Meeting customers and suggesting financial solutions. Conducting
activities for sales promotion.
> Organizing team meeting regularly and review the Sales.
Nov 2008 - Aug 2010 Senior Agency Manager
> Handling a team of 52 financial Advisors and achieving sales targets.
> Managing 1 Business Partner and get the sales done.
> Conducting activities for the promotion of sales.
> Looking after the team meetings regularly and reviewing the sales.
Key Highlights:
> Secured two promotions in 2 years in ICICI Prudential Life Insurance..
> Two times consecutively Highest number of Policies collected in a month
in Cochin Cluster.
> Bagged certificate of excellence from the Chief of Sales
> Received certificate of excellence from VP. Won meet the CEO contest.
> Won many rewards like laptop and foreign trips in the contests.
> Developed 2 Advisors to Manager Level.
Dec 2004 - Mar 2006 Cipla Pharma, Kochi as Marketing Executive
> Met the Doctors and promoted the super speciality products also ensure
the availability of the products in the Distributors and other retail
outlets.
Jun 2003 - Jul 2004 CFL Pharma as Business Executive, Kottayam
Education
2002 MBA (Marketing and HR) from SRM Engineering College,
Chennai, Madras University
2000 Bachelor of Science from M.G.University
Projects and Research Handled
> Completed a project on a study on the car service stations of TVS in
Chennai (conducted as part of MBA Project), 2002
> Undertaken a project on the Study on Higashimaru Feeds India Pvt Ltd
Kuthiathode,Alleppey.(Conducted as part of MBA project), 2002.
IT Skills
> MS Office
Seminars Attended
> Member of Madras Management Association
Conferences Attended
> Volunteered in the Annual Conference of the Indian Association of Urology
Department (USICON) held at Le Meridian Kochi, 2005.
Personal Details
Date of Birth: 4th May 1980
Languages Known: English, Malayalam,Tamil
Address: Rhythm, Pulithara House, Kumbalanghy P.O, Kochi- 682007,
Ernakulum District, Kerala.
References: Available on Request