Customer Service Sales
Resume:
COLLEEN A. COX
************@*****.***
SUMMARY: Having 18+ years’ experience in management, the culinary arts and sales. I am highly energetic, self starter and detailed
oriented individual with the ability to multitask while simultaneously providing exceptional customer service.
ACCOMPLISHMENTS
Opened an internship at the VIP Community Services while working in the position as Food Service Director
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Volunteered over 10 years with City Harvest as a Training Chef both on site and in the community service locations and New York
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City schools.
Worked as a chef at Gracie Mansion during Mayor Rudy Giuliani tenure.
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EXPERIENCE
SBARRO, Ft Lauderdale, Fl. 8/2013 1/2014
Shift Supervisor
Handle all financial transaction; including banking and closing procedures.
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Maintain kitchen according to ServSafe Food Safety Standards and Programs.
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Manage all staff scheduling and duties in accordance to need of the establishment. Train and mentor staff members to ensure
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staff retention.
Provide exceptional customer service by responding to customers concerns in a timely manner
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Prepare menu items when necessary
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KAYS Jewelers, Ft Lauderdale, Fl. 8/2012 1/2013
Sales Associate
100% accuracy in completing financial transactions
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Assist in guest item selection; increasing the store's location profitable by 25% within the 3rd quarter
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Maintain and keep store appearance within the appropriate visual and seasons decors
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BROOKSTONE, Ft Lauderdale, Fl. 4/2010 8/2012
Sales Associate
Completed l00% accuracy of financial transactions
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Provide exceptional customers through the introductions to new products and demonstrations and assistance with customer product
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selections
Assist with floor layouts and set changes
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EDUCATION:
New York Restaurant School, New York, New York Culinary Arts
Gained advanced culinary skills to pursue a career as a chef in the fined food industry. Interned in some of New York City most
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prestigious restaurants while gaining a vast wealth of knowledge. Worked and started at the French Culinary Institute to gain
pastry skills.
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