YACOUB SECK
***** ***** ******* ******* . *****: ******@*****.*** . TEL:201-***-****
Profile
Motivated and experimented in marketing and travel management,with over
** ***** ** ****** ******** .Proven experience on enabling startup and
established travel companies to increase leads and revenue .Results
driven,multi-lingual marketing professional with proven management,strategic planning, interpersonal,analytical and creative problem
solving skills.
.Objective: Marketing/Management,where at an even higher level of
responsibility and expectation,i may continue to dedicate myself to the
mission of the company.
Education
Gaston Berger University, Saint- louis, Senegal.
MASTER degree marketing/Tourism 1995.
-CESAG, Dakar, Senegal. 1997.
Business and Marketing administration.
Skills
Applications
Expertise in:
-Directing and managing sales/marketing initiatives and strategic plans.
-Supervision, Leadership, Coaching and Mentoring.
-Policy and Report Writing/development.
-Customer Satisfaction,Outreach, Account Management and retention.
-Market Research,Analysis(Quantitative and Qualitative) and Budgeting.
-Demonstrating Appreciate of Cultural Diversity(Multilingual,lived in
multiple countries and regularly communicates and collaborates with
diverse internal and external customers and colleagues).
SOFTWARES:
-SABRE
-AMADEUS
-WORLDSPAN
Languages
-English :fluent
-Spanish :fluent
-French :fluent
-Arabic :fair
Work Experience
Youma travel, new york, new york
Manager, 2013-2014
ACCOUNT MANAGEMENT and RETENTION
. Increased revenue significantly through increased sales.
. Guaranteed high quality of customer service.
MARKET RESEARCH and ANALYSIS
.Develop,distribute,and analyse multiple surveys on a monthly
basis ;developing and writing two reports a month(missing premium report
and the presumptive report.
Mill run tours, new york, New York
Sale agent, 2006-2013
. Increased revenue significantly through increased sales.
. Guaranteed high quality of customer service.
AIR FARNCE, DAKAR, SENEGAL WEST AFRICA
MANAGER, 1995-2006
MANAGEMENT,SUPERVISION and LEADERSHIP
. Directed and supervised Sales and Marketing; supervising a team of 5
representatives.
. Increased compliancy from representatives since becoming manager.
. Maintained and constantly improved the plan's competitive edge;
ensuring maximum productivity within budget.
. MARKET RESEARCH and ANALYSIS
. Developed,approved and/or secured approval of objectives,policies
and programs for Sales and Marketing, periodically evaluated and
reported results.
. Developed,recommended and presented short and long-term sales and
marketing strategies to diverse audiences and leadership; including
projections of estimated usage and cost benefits of services .
. ACCOUNT MANAGEMENT AND RETENTION
. Daily management of counters.
. Maintained and developed relationship with major accounts.
. Retained existing clients.