Customer Service Administrative Assistant

ALLISON JOHNSON

**** ******* *****,

Friendswood, Texas 77546

Cell: 281-***-**** -

************@*****.***

Summary

Executive Assistant with over 25 years experience who is skilled at multi-

tasking and maintaining a strong attention to

detail. Employs professionalism and superior communication skills to meet

client and company needs. Adept at

coordinating domestic and international travel, organizing large scale

meetings and events, and managing third-party

vendors. Readily adapts to change and exceeds expectations in quality.

Highly self-motivated with a strong work ethic.

Highlights

Microsoft Office proficiency Articulate and well-spoken

Excel spreadsheets Understands grammar

Invoice processing Proper phone etiquette

Database management Meticulous attention to

detail

Legal administrative support Time management

Business correspondence Professional and mature

Executive presentation development Strong problem solver

Administrative support specialist Works well under pressure

Certified in 10-key Self-starter

Meeting planning Customer service-oriented

Travel administration Flexible

Scheduling Social media knowledge

Appointment setting

Mail management

Accomplishments

Supported Executives through personal document management, calendar

organization and collateral preparation for

meetings. Formally recognized for playing an instrumental role in the

implementation of new billing procedures for lease

terminations culminating in the collection of over $750,000 in previously

unrecognized and not billed tenant charges.

Experience

Children's Ministries Associate

September 2006 to Current

Friendswood United Methodist Church

Responsible for all aspects of Children's Ministries programming.

Prepared weekly attendance reports, budgets,

accounts payable, and accounts receivable. Coordinated all logistical

needs for Sunday school, Nursery, weekly

Bible studies, summer camps and sports leagues. Worked with third

party vendors to organize special events.

Recruited teachers and other volunteers for various programs.

Coordinated with Preschool director and Nursery

director to ensure smooth communication between departments. Welcomed

new visitors and members and

encouraged them to become involved in church activities. Served as

liaison between various church ministries to

communicate needs of church members.

Children's Ministries Associate

August 2004 to September 2006

Friendswood United Methodist Church Mother's Day Out - Friendswood, Texas

Teacher for younger 3 year olds, teacher for younger 2 year olds,

substitute teacher. Helped implement new

curriculum with younger 3 year olds class.

Executive Legal Assistant

July 1988 to July 1997

Vinson & Elkins, LLP - Houston, Texas

Served as Executive Legal Assistant to senior partner in intellectual

property/technical litigation. Prepared all

correspondence, pleadings, discovery requests, patent, trademark, and

copyright filings. Coordinated document

productions, depositions, mediations, travel, client meetings, and

conference calls. Worked directly with clients on a

regular basis and expected to handle all matters in partner's absence.

Maintained log of all phone calls, in-house

conferences, meetings, and file work for billing purposes. Prepared all

billing records. Provided support to partner in his

role as chair of various State Bar committees.

Property Manager

September 1987 to July 1988

Moody Rambin Interests - Houston, Texas

Property manager for three mid-rise office buildings in Galleria area.

Communicated with building owners and investors

regarding building management issues and expectations; worked with leasing

agents, architects and tenants on new

office design; supervised contractor bidding process and awarded build-out

contracts; oversaw construction and

performed walk-through and preparation of punch list items with tenant and

contractor; supervised engineering and

secretarial staff; performed regular building inspections to ensure

properties were well maintained and visually

appealing; prepared budget and collected rental and other charges from

tenants; worked with third-party vendors to

provide cleaning, landscaping and other services to the properties;

provided emergency on-call support when needed.

Executive Administrative Assistant

October 1986 to September 1987

Natural Gas Clearinghouse, Inc. - Houston, Texas

Executive Administrative assistant to two VPs in exploration

department. Designed Lotus presentations for

monthly divisional meetings with top-level executives. Maintained and

coordinated executive management

day-to-day meeting and travel schedules. Collaborated with other

administrative team members on special

projects and events. Handled and distributed all incoming and outgoing

mail. Opened, read, and wrote answers to

routine correspondence. Created and maintained computer- and paper-

based filing and organization systems for

records, reports and documents. Served as a liaison between company

president and clients regarding partner

investment accounts and new business.

Education

High School Diploma : 1978

Bellaire High School - Bellaire, Texas, United States

Top 5% of class. National Merit Award finalist. National Honor Society.

Student government representative. Emphasis in

English and Government. Office Administration coursework.

Additional Information

Interests and Hobbies: Chancel choir; Zumba; cooking

Volunteer Work: Community Caring Ministry; Joyful Hearts worship services

(mentally disabled); Hurricane Ike weekend

warriors; Church in the Park homeless ministry

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