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Customer Service Data Entry

Location:
Southfield, MI
Salary:
$30,000
Posted:
September 03, 2014

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Resume:

John R. Crable

**** ******** **., **** **********, MI, 48324

248-***-****

******.*****@*****.***

Energetic, Detail-Oriented Professional

Seeking opportunity to become part of a motivated, goal-oriented, driven team that has an objective

of long-term success and a drive to be the best. Actively pursuing education in the business sector

with a concentration in Accounting and Finance.

Employment History

Target

495 Haggerty Hwy, Commerce Twp, MI, 48390

03/2007 – 04/2014 ǁ Asset Protection Team Leader

Responsible for championing best-practice procedures, executing store leadership tasks, and reducing overall theft through

leading an Asset Protection Team while instilling urgency around operational shortage in a store of 150+ employees. Daily

duties included handling time sheets for the department, utilizing metric data to deploy and maximize effectiveness of

personnel/ROE, and maintaining integrity of perpetual inventory processes for one of the highest volume stores in the

region. Increased external resolution (apprehensions) by roughly 20% from 2013 - 2014 as district external captain

Sedgwick Claims Management Services

05/2014 – 08/2014 ǁ Claims Service Representative

Building short-term disability and Worker’s Compensation claims by interacting with employees of Client Company via

phone and Email in an office setting. Utilize Microsoft Excel and in-house software for heavy data entry in a fast-paced,

demand-dictated environment under a prescribed protocol as part of a claims unit. Conduct initial and supplemental

interviews with Client employees to ascertain, extract and document information in real-time. Frequently utilize office

equipment to copy, fax, mail and document data in a detail-intensive fashion

Michigan Army National Guard

10/2011 – Present ǁ Cavalry Scout, Sergeant

Responsible for functioning as a communication facilitator between battalion-level leadership and subordinate elements in

a setting with multiple layers of command. Duties include fast-paced, detail-oriented situation assessment and effective

employment of Sectional element to fulfill mission objectives. Staff duties entail frequent Interpersonal communication

and multi-tasking in physically demanding circumstances

- Excellence in Armor certification

- John Shirley Award 2013

Education

Oakland Community College, Grad. 2014 Walsh College, Expected Grad. 09/2015

Associate of Business Administration Pursuing Bachelor of Business Administration,

Concentration: Accounting Accounting Processes with course load to

ultimately fulfill CPA requirements

-Dean’s List, Winter & Summer 2014

Skills

Microsoft Office (2003 on) Data entry German

Microsoft Excel Statistical inference Bookkeeping

Public Speaking Project coordination 7,000 - 8,000 KPH

Written Communication Quickbooks

Metric analysis 60-65 WPM

**References readily available upon request**



Contact this candidate