Maintenance Manager

JASON C. MILLER

**** ****** ******* *** *******, TX 78254 ************@*******.***

Cell: 301-***-**** Home: 301-***-****

P ROFESSI ONAL PROFILE

U.S. Air Force trained Information Technology Manager and Installation Professional offering a solid

21-year career history of maintenance, managing implementation, and migration of

telecommunications systems projects. Highly effective communicator and cross-functional Team

Leader, organized, detail oriented, self-motivated, and able to secure project buy-in and support from

personnel at all organizational levels. Diversified experience includes classified and unclassified

telecommunication, project implementation, and structured cabling system, inside/outside plant

construction, training, and organizational planning efforts. Currently holds a TS/SCI Security

Clearance.

Core Competencies/Professional Strengths:

Project/Team Management Electronic Systems Infrastructure Integration/Design

Personnel Oversight/Supervision Mechanical Systems Telephone Systems

Quality Assurance Antenna Systems Local/Wide Area Networks

PROFESSIONAL EXPERIENCE

UNITED STATES AIR FORCE, 1993 – 2014

Section Chief, Engineering & Installation 45 hrs wk 8/2012 -Present

Directed and supervised telecommunications maintenance and installation actions in direct support of global signal

intelligence missions for United States Air Force, Federal Intelligence Agencies, and Department of Defense.

Plans, schedules, and allocate resources and labor to execute a wide range and scope of Information

Technology projects through direct supervision of a diverse workforce of 26 telecommunications specialists.

Successfully managed 13 projects at 11 locations valued at $17 million dollars, all on time and within

budget, produced superb customer satisfaction, and made the organization a first choice service provider.

Managed $500,000.00 dollars worth of tools and test equipment; oversaw tool identification and tracking,

ensured adherence to operation instructions and procedures to maintain strict accountability, calibration,

repair, shipment, and replacement of items to ensure resources are available for worldwide projects.

Resolved problems ranging from simple to complex, through coordination via email, telephone conference,

and video conference providing 24/7 support to customers and subordinates supporting projects local and

abroad, minimized costly project delays.

Wire Branch Chief, 45 hrs wk 8/2010 – 8/2012

Managed 65th Communications Squadron Wire Branch, 2 AFSCs (Cyber Transport and Cable/Antenna) 16 military

and 3 civilians in support of Lajes Field AB, Portugal and the United States Air Force.

Directed installation and maintenance of all Fiber, Copper, CAT6, and Voice over Internet Protocol (VOIP)

on the installation.

Managed maintenance of all UHF/VHF and Global HF Systems Island wide.

Leveraged knowledge and experience as member of Project Evaluation Committee for base contracting.

Ensured strict adherence to standards by submitting agencies.

Managed civilian time cards, evaluations and job descriptions

JASON C. MILLER PAGE TWO

NCOIC, Engineering and Design, 50 hrs wk 9/2008 - 8/2010

Developed standard operating procedures for deployment of collection systems in support of Denied Areas

Exploitation Division (DAED), NSA Maryland, the United States Air Force and Department of Defense.

Authored and implemented operating instructions for the deployment and maintenance of UHF/VHF

intelligence collection systems worldwide valued in excess of $6 million dollars.

Provided superior maintenance support on 11 missions, coordinated satellite coverage and communication

with outside the wire deployment teams.

Supervised joint force office comprised of 6 service members from all 4 branches of service.

NCOIC & Installation Team Chief USAFE Special Maintenance Team, 45 hrs wk 9/2002 – 9/2008

Leads 2 to 12 member Special Maintenance team, Provides IT solutions, maintenance, fault isolation, and

reconstitution of wireless distribution systems, local area networks, wide area networks operations, and USAFE

Global Information Grid.

Managed decommission of Microwave Antenna sites throughout Italy. 8 sites, 52 dishes, 15K feet of cable

removed saving the United States Air Force $700K in contract costs.

Deployed in support of Radio Internet Protocol Router Network (RIPRNet) install throughout Iraq,

interpreted complex engineering specifications to install communications grid for military traveling outside

the wire.

Directed the installation of 466 floor mounted power and communication modules, assembled, mounted, and

tested over three thousand parts to provide instant local area network computer connectivity.

Training Manager, led the conversion from CAMS to TBA. Created work center task list and milestones.

NCOIC, LAN and Fiber maintenance, 40 hrs wk 9/1998 – 9/2002

Supervised eight-member team that installs, removes, and maintains Cat5 and Fiber installations for Kadena AB,

Japan.

Directs maintenance on $2 million dollars Fiber Ring feeding 131 facilities and installation and maintenance

of all CAT5 local area networks (LAN).

Designed and installed communications infrastructure in hotel for 2000 G8 Summit. Supported White House

Communications Agency during weeklong conference of world leaders, awarded Presidents coin.

Cable Maintenance Technician, 45 hrs wk 9/1997- 9/1998

Installs, repairs, troubleshoot, and maintains aerial, buried, and underground communications cable, radio

communications, electronic equipment, ensures mechanical or electrical installations meet technical standards,

specifications, and engineering directives.

Repaired hardened field fiber connectors for Patriot Missile Batteries. Repaired Biconic connectors for 11

systems, returned $12 million dollar weapon system to full operational capability. Received AF

Achievement Medal for actions.

Reutilized serviceable batteries from salvaged vehicles; saved $1,200 dollars annually. Identified and

procured an environmentally friendly “Optima” battery; reduced hazardous waste disposal and conventional

battery purchases saving ten thousand dollars annually.

Cable Maintenance Technician, 45 hrs wk 12/1993 – 9/1997

Installs, repairs, troubleshoot, and maintain aerial, buried, and underground copper communications cables, ensure

mechanical or electrical installations meet technical order standards or commercial specifications.

Vital during $300K cable upgrade feeding Sandia National Laboratories. Replaced 17 miles of Lead

sheathed cable with new Plastic sheathed cable. Eliminated 7 splice locations, maintenance man-hours, and

health hazard.

Skillfully led digital telephone network upgrade, verified, and reutilized 3,000 cable pairs in seven different

buildings, cleared two-year work request backlog, saved $20,000 dollars on new infrastructure purchases.

Job control technician, scheduled customer downtimes for installs, outages, and preventative inspections.

Managed open incident listings and parts orders through core automated maintenance system (CAMS).

JASON C. MILLER PAGE THREE

KNOWLEDGE & PROFICIANCIES

• Proficient use of hand tools to include: drills, saws, wrenches, pliers, screwdrivers, hole saws, punch

kits, socket sets, side cutters, tin snips, pipe benders and end plate cutters.

• Proficient use of power tools to include: Hilti hammer drill, Dewalt drills, Saws-all, Jig-saw, Ban-saw

• Proficient use of test equipment to include: TDR, OTDR, headset & battery, MA-6, VS3, 710,

wattmeter, bird tester, Anritsu antenna tester, tension-meter, fusion splicer (Fujikura/Sumitomo),

power meters, LANCAT tester, multi-meter, voltmeter, signal generator, visual fault locator, fluke

fiber/LAN tester, Dynatel & Rycom locators.

• Proficient in Copper & Fiber terminations to include:

o Fiber - Unicam, Hotmelt, and fusion.

o Copper - VS3, MA-6 and 710, Red/Yellow/Green/Purple Pic-a-Bonds.

o CAT5/CAT6/JK - RJ-11/45, Secure/Non-Secure IMO, wall/rack mount boxes & patch panels

• Familiar with all color codes for fiber and copper to include binders and super binders.

• Familiar with all related paperwork to include Statements of work (SOW), List of materials (LOM),

Project Agreements (PA/PSA), Manhole drawings, blueprints (manhole, base, or facility), circuit

diagrams, letter of acceptance (747), cut sheets, and labels.

• Knowledgeable on all splices types to include:

o Copper - butt, bridge, straight, fold back method, vault splices (to include tip cables).

o Fiber - Fusion and 3M fiber lock and mated pairs.

• Knowledgeable on Splice cases to include: Coyote, Stainless Steal, Better Buried, and Scotchcast

• Knowledgeable on all cable plants to include:

o Copper - interior, exterior, Aerial, Underground, Buried, Trunk, Branch, Feeder cables, Tip

cables and Riser cables.

o Fiber - Single & Multi Mode, Interior, Exterior, Ring topology, Aerial, Underground, Buried,

Hybrid, Risers and Patch chords.

o CAT5/6 - Shielded & Unshielded, Interior, Exterior, Local Area & Wide Area Network

(LAN/WAN), Riser and Patch Chords.

EDUCATION

• B.S. in Information Systems Technology (97 of 120 credits) - University of Maryland, Ongoing

• Military Professional Managers Certification – Community College of the Air Force, 2011

• A.A.S. in Electronic System Technology - Community College of the Air Force, 2010

PROFESSIONAL DEVELOPEMENT

• First Sergeant Academy Additional Duty Symposium, Air University (USAF), 2011

• Air Force Customer College Course - Air University (USAF), 2005

• Engineering and Installations Team Chief Academy - Air University (USAF), 2003

• Tower Rescue Course, S.T.A.R.T. Rescue Training Inc., 2003, 2005, 2007

• Design Telecommunications Distribution Systems Course – BICSI, 2003

• Technician 300 Course – BICSI, 2003

• Installer 200 Course – BICSI, 2003

• Grounding and Protection Fundamentals for Telecommunications – BICSI, 2002

• Air Force Antenna Maintenance Transition Course - Air University (USAF), 2001

• Fiber Optic Cable Installation, Splicing, and Maintenance - Air University (USAF), 1999

• Air Force Technical Orders System - Air University (USAF), 1999

• Category 5 Installation Compliance Course – Leviton Telcom, 1996

• 3M Fiber Terminations and Splicing Course – 3M Telecom Systems Division, 1995

• Communications Cable Systems Course- Air University (USAF) (Honor Graduate), 1993

JASON C. MILLER PAGE FOUR

REFERENCES

• Dwight Douglas GS9 Training & Tool Room Manager/Lackland AFB 210-***-****

• William Leichner FBI FBI Headquarters Electronics Technician 301-***-****

• Gregory Swede MSgt Section Chief, RF Transmissions 402-***-****

• Glenn Anderson WG11 Wire Communication & Equip Install Mechanic 210-***-****

• Tim Orr WG11 Wire Communication & Equip Install Mechanic 210-***-****

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