Customer Service High School

Russell E Austin

* **** ****** **, *** Thorpe, PA 18229

Phone: 570-***-****

Email: *******@***.***

QUALIFICATIONS:

• Customer Service and Communication skills

• Reliable, highly conscientious and detail oriented

• Knowledge in Microsoft Office Programs, and basic PLC programming

• Trained in reading schematics, assembly instructions, soldering, using multimeters

and oscilloscopes, excellent skills in mathematics

Computer experience Amount of experience

Microsoft word 10 years

Microsoft Excel 10 years

Multisim 3 Years

Experience With Hand tools Amount of Experience

Soldering 3 years

Rulers and measuring tools 20 years

Using a Multimeter 3 years

Power and cutting tools 20 Years

EDUCATION

2013 Northampton Community College

Major: Electronics Technology

Associates Degree of Applied Science

2013 CPR certified

2009 Certified in Forklift Operation

2006 Cosmetology License- CCTI-Jim Thorpe, PA

2004 New Choices Career Exploration Program

1998 Jim Thorpe High School - Academic Diploma

EMPLOYMENT

April 2014-May 2014 Syncreon Fogelsville, PA

Electronic Test Technician

• Responsible for checking circuits for manufacturing flaws.

• Testing circuits, and power supplies.

• Troubleshooting circuits, and replacing components.

May 2013-April 2014 Youth Services Agency (YSA) Jim Thorpe, PA

Residential Care worker

• Responsible for the safety, of troubled teens, in a temporary placement

facility.

• Attend meetings and continued education to better serve the youth.

• Administer physical restraint for the safety of the youth.

• Conduct physical training with the youth.

Sept. 2010-Feb. 2013 Northampton Community College Bethlehem,

PA

Office Assistant

• Responsible for filing student records and applications.

• Preparation of Student Information Packets

• Preparing mailings

Oct. 2006 – Dec. 2008 Great Clips Hair Salon Whitehall, PA

Barber

• Responsible for greeting and checking in customers.

• Hairstyling Consultations.

• Washing, cutting and styling customer.

• Cross-selling hair products.

• Opening and closing shop.

• Maintaining a clean station and store environment.

• Attended Training and Store Meetings.

Aug 2002- June 2006 Transportation Security Adm., Wilkes-Barre PA

Transportation Security Screener

• Responsible for maintaining safety at the airport and in flights using the

various techniques.

• Hand-Wand Search

• X-ray and Explosive detection device.

• Body Pat-Down searches.

• Physical Inspection of luggage.

• Responsible for positive customer service experience with the public.

• High Security Clearance.

Contact this candidate