Customer Service Representative

Sarah Arunya Palmer

**** * ****** *** *** ****

Las Vegas, Nevada 89102

702-***-****

**************@*****.***

Education:

East Career and Technical Academy (2008-2012)

Experience:

Sears- Retail

Las Vegas, Nevada

March 2012- June 2013

Cashier

• Responsible for customer service and handling customer concerns professionally and effectively,

both in store and over the phone

Telus- Call Center

Las Vegas, Nevada

September 2013- May 2014

Customer Service Representative- Netflix

• Responsible for handling account inquiries, billing, technical support, customer service, and fraud

concerns in a friendly and professional manner

Skills:

• Excellent customer service and collaboration skills

• Strong verbal and nonverbal communication skills

• Experienced in multitasking and handling problems in a positive manner

Contact this candidate