Customer Service Manager

Howard T. Ottey

**** ******* ****** ? Bronx, NY *0469 ? Cell: 917-***-**** ? Email:

*******.*****@*****.***

Qualification:

Recent graduate with Bachelor of Arts in Psychology. Outgoing, energetic

professional with a successful record of embracing new challenges and a

passion for the art of promotion. Driven to establish and achieve goals

and objectives. Excellent research, time management and problem solving

skills. Highly motivated, and resourceful team player with strong

communication, interpersonal, organizational, and analytical skills.

Reliable and dedicated with the ability to highly adapt to new

environments/challenges and increasing levels of responsibilities.

Education: Hampton University, Hampton, Virginia

Bachelor of Arts in Psychology

May 2014 GPA: 3.00

Experience:

10/10 - 12/13 Hampton University, Hampton, Virginia

Work Study (Library)

Provided customer service to students and staff/faculty

members in support of required textbooks, educational

material, and supplies

Answered student/staff inquiries in person and via

telephone

Stocked textbooks, supplies, and merchandise

Received and logged daily campus deliveries

Supported special campus store events

Assisted manager with opening and closing of Library,

and maintained campus store cleanliness

Summer 2010 Kips Bay Boys and Girls Club Summer Camp, Bronx, New

York

Counselor [VOLUNTEER]

Greeted the children on a daily basis for a day of fun

filled activities

Assisted with the preparation of activities for the

campers

Monitored the campers on various trips

Interacted with the campers to ensure a fun filled day

Ensured that each camper received their lunch

Assisted with the up keep and cleanliness of the camp

facility

Summer 2009 Bronx Zoo, Bronx, New York

Food Service Preparer/Cashier

Greeted customers cordially; Prepared food orders

Maintained cleanliness of food service area

Ensured procedures regarding customer service were being

met according to company policies

Liaison between customers and management

Handled awareness of all promotions and advertisements

Processed/replenished merchandise, monitored stock, and

participated in inventory counts

Skills: MS Word, Excel, Internet Research, Project Planning,

Relationship Building and Analysis.

References furnished upon request

Contact this candidate