Customer Service Quality Control

LawrenciaEkah

Technical Skills

• Efficiently conduct independent or group laboratory research and accurately record data

• Ability to thoroughly research literature and identify pertinent publications using the Internet

• Proficiency with Microsoft Word, Excel, Access, PowerPoint, AMBIS, and Sigma Plot

• Experimental design, Light microscopy, Biochemical characterization of cells, DNA extraction, Genetic transformation,

Differential staining, Spectrophotometry, Bacterial culture Enzymatic assays, Bacterial species isolation, from complex

cultures, Coliform bacteria and virus, Titration, enumeration, Preparation of solutions (molarity calculation and pH

measurements), Data entry, typing 40 wpm, strong customer service skills, processing forms, multitasks, highly motivated

individual and works well with a team

Experience

TRW Automotive 08/2012 -05/2014

Quality Control Specialist

• Responsible for implementation and monitoring of quality control and quality assurance systems, processes and

statistical techniques.

• Document control, corrective/preventive action, internal audits, and receiving inspection.

• Carry out inspection and testing of housing caliper and equipment.

• Train and guide manufacturing team members.

• Responsible for initiating and, where appropriate, approval of corrective actions when problems which impact the

quality of the product and/or the quality system are identified.

• Test part in the metrology lab, anti-rotation, thread check and spot face depth.

Lab Experience

Alkermes – Gainesville, GA 05/2014 – recent

Metrology Assistant

• Performance of calibration and maintenance support activities, operating within guidance provided by the

supervisor.

• Coordination of outside contractors supporting plant.

• Provide support for the Metrology group in gathering of data for investigations and/or procedure development.

• Assist the Metrology group in the coordination of vendors for calibrations.

• Research and write technical documents to support GMP investigations and corrective actions.

Molecular Biology Lab Student Assistant,01/2012-12/20112

“DNA Topological Modifications after Gyrase Inhibition” independent study in Genetics

• Explored DNA modifications in E. Coli and Salmonella 12/20xx-05/20xx

• Separated DNA fragments with pulsed gel electrophoresis

• Applied Lowry assays and used spectrophotometry, digital photography, and AMBIS density quantification

software

• Prepared written report summarizing data analysis and conclusions.

• Advanced understanding of the activation of the DNA repair system in E. Coli by demonstrating that both of the

subunits of the topoisomerase enzyme possess a DNA binding specificity.

Molecular Biology Lab Student Assistant, Georgia Gwinnett College Fall 2012

• Conducted DNA cloning, sequencing, and mapping of the Vibrio fisheri lux operon using PCR and

Gel electrophoresis.

Education

Georgia Gwinnett College, Lawrenceville, GA

Bachelor of Science Degree in Biotechnology, December, 2012

Activities

All nation church, Volunteer, Youth girls Mentor Program

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate