Medical Billing & Coding
Resume:
Ruben Robinson
Norcross Georgia
United States **093
Tel: 770-***-****
***********@*****.***
EDUCATION:
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Medical Billing & Coding Certification
Ashworth College 2014
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High School Diploma
Stone Mountain High School
SKILLS
Proficient in ICD-10-CM & CPT Coding
Strong interpersonal and customer service skills
Computer proficiency (including MS Office, Outlook, & Internet)
Strong written and oral communication skills
Strong analytical and organizational skills
Knowledge of HIPAA laws and regulations
EXPERIENCE:
UPS Corporate Headquarters
Retirement Counselor May 2006 - May 2010
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Administer defined benefit retirement plans for active and deferred participants by establishing eligibility for retirement benefits, communication of pension benefits, calculation and processing of all application forms, and the distribution of monthly pension payments.
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Prepare and check manual and computer generated benefit calculations and related correspondence
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Communicate with customers and assist with benefit distribution
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Review plan information and participant data to determine benefit eligibility
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Provide administrative support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of problems and inquiries.
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Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems Monitor materials on project including document imaging and processing.
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Provide support for the department such as answering telephones, assisting and resolving problems and inquiries.
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Coordinated, analyzed, and verified audit.
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Case Management, Accounts Receivables.
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Facilitated the imaging project by ensuring over 4 million documents scanned, loaded and process correctly into the Xerox system.
Comcast
Team Lead Customer Service/Internet Repair Jan 2004 - May 2006
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Assist customers with repair of Comcast high speed internet service via
phone/computer.
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Handle escalated calls of high priority while trainingnew hires.
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Complete sales of Comcast services.
Assistant Manager
Echoes of Italy Jun 2003 - Jun 2004
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Supervise and maintain day to day operations of the store.
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Place orders for and verify delivery of weekly product shipments.
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Assist with store's loss prevention.
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