Customer Service Representative
Resume:
Paul L Anderson
Port Saint Lucie, Fl. 34952
*********@*********.***
Objective
Looking for employment where I can use my vast knowledge, skills and experience that I have
obtained throughout the years. Eventually, I would like to advance into a management position. With
my education and experience, I believe that I would be a true asset with whom I am employed with.
Qualifications
I have worked as a maintenance technician in a private community for several years. In this role,
Most of my responsibilities were installing, troubleshooting and maintenance of electrical lighting
and circuits. I also performed TIG welding, minor asphalt and concrete repairs and some light
plumbing.
In addition, I have worked as a site supervisor for a large security company with 29 armed security
officers reporting to me. In this role, supervising, scheduling, training, counseling and performance
evaluations were only a small part of my responsibilities.
Education
1987- University of North Florida, Jacksonville- Field Training Officer School Graduate
1986- Palm Beach Junior College- Law Enforcement Academy Graduate/ Lake Worth, Fl.
1982-1987 Palm Beach Junior College- Studying for Criminal Justice degree- did not complete.
1975- Jupiter High School Graduate/ Jupiter Fl.
Relevant Experience
Various managerial and supervisory positions in office settings and in-field settings.
Material expediting and ordering for a large telecommunications company in the northeast.
Worked as a maintenance technician performing electrical, TIG welding, minor plumbing and a
variety of other maintenance and repair functions.
I have also worked as a customer service representative for inbound calls at a large call center for
Medicare insurance plans. This required answering questions about benefits, claims and prescriptions
issues for the members.
Several years ago, I was employed as a law enforcement office in south Florida and retired from this
as I had moved to northern New Jersey in 1994.
Work History- LAST 10 Years
Aegis Global Communications- Aug. 13th, 2012 through present
540 NW. University Blvd. Port Saint Lucie, FL
Supervisor- Janeen Kovach
BallenIsles Community Association- March 27 2007 through March 9th, 2012
303 BallenIsles Dr. Palm Beach Gardens, Fl. 33418
Supervisor- Robert Davis
The Wackenhut Corporation- July, 2002 through February 2007.
4200 Wackenhut Dr. Palm Beach Gardens, Fl. 33410
Supervisor- Richard Hilton
References
Steven Fee- 561-***-****
Mike Cox 561-***-****
Donna DeLaura-561-***-****
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