Quality Assurance Medical

Professional Experience

COMPETITIVE SOLUTIONS INC. NY, NY

Clinical Informatics Consultant, February 2014 Present

Worked on a desktop optimization project preparing Montefiore for EPIC implementation. (July

August 2014)

Part of the AllScripts KBMA upgrade support team at Montefiore. (May June 2014)

Trained nursing staff on EHR workflow correcting, entering and activating orders. (February

July 2014)

Liaise with IT and the clinical informatics team (CIO, nursing, and other practitioners) for “Go

Live” support. (February July 2014)

WOODHULL MEDICAL CENTER HEALTH AND HOSPITALS CORP. Brooklyn, NY

Pharmacy Intern, April – May 2013

Developed a multimedia in service presentation to pharmacists.

Prepared CME presentation summaries to submit for approval to the crediting organization.

Developed an evidenced based handout for pulmonologists, pharmacists and students.

FLETCHER ALLEN HOSPITAL CENTER Burlington, VT

Pharmacy Intern, January 2011 to November 2012

Medical writing projects: injectables drug shortage, pediatric biotinidase deficiency, local

anesthetic drug availability table, shingles vaccine, lupus, and medical marijuana.

Designed an evidence based checklist for diabetes.

End user & super user on EPIC’s Willow & Ambulatory modules

NEW YORK AVE CORP. Brooklyn, NY

Property Manager, 2006 2013

Maintain the upkeep of the grounds via landscapers, electricians, and plumbers.

Initiated projects with contractors/landlords that ensured all building components (electrical,

plumbing, occupancy certification) were up to code according to New York City housing law.

Worked with landlords on budgeting issues with regards to maintaining property integrity.

Key Skills

EHR Analysis

Go Live & Upgrade Support

Desktop Optimization

Informatics

KBMA Barcoding

Project Management

CPOE

Quality Assurance

Patient Counseling and Education

Chart Review

Clinical Journal Research

Microsoft Office

Workflow Solutions

Clinical Analysis

Property Management

Tenant/Landlord Affairs

Budgeting/Financing

Public Outreach

Organization

Public Speaking

Root Cause Analysis

Education

ALBANY COLLEGE OF PHARMACY Albany, NY

Doctor of Pharmacy (Pharm.D.), May 2013

LONG ISLAND UNIVERSITY Brooklyn, NY

Bachelor of Science (B.S.), May 2004

Accomplishments

2 successful Go Lives (200+ bed long term care facilities in NY)

4 years of end user & super user experience with EPIC (Willow & Ambulatory)

AllScripts upgrade support team at a major NYC hospital network (Montefiore)

Desktop optimization/Windows 7 PC analysis (Montefiore)

Discovered flaw in EMR with regards to “alert fatigue” (U.S. Dept. of Justice)

Ta n i a O . S i l c o t t

177 New York Avenue Brooklyn, NY 11216 646-***-**** *****.*******@******.*****.***

Professional Experience (continued)

U.S. DEPARTMENT OF JUSTICE, METROPOLITAN CORRECTION CENTER NY, NY

Pharmacy Intern, February 2013 – April 2013

Discovered flaw in EMR with regards to “alert fatigue”.

Prepared monthly mortality reviews: analyzed patients’ charts to determine if medication

management (or lack thereof) played a role in cause of death.

Performed a quality assurance project to see if patients and medical staff adhered to medication

protocols, especially with regards to psychotropic medications.

VISITING NURSE ASSOCIATION Chittenden County, VT

Pharmacy Intern, July 2010 – September 2010

Designed patient education guides in the following areas: caregiver stress, peripheral arterial

disease, and warfarin education.

Performed chart reviews of patients visited.

Alerted nursing staff of any potential medication harm after visiting patients’ homes.

NEW YORK BLOOD CENTER Brooklyn, NY

Donor Specialist, October 2008 – August 2009

Demonstrated proficiency in taking patient medical histories, vital signs, and performing

venipunctures.

Ensured the cleanliness, sanitation and maintenance of facilities like donation rooms and blood

collection equipment.

Reacted calmly and effectively in emergency situations and added the personal, caring touch that

immediately put donors at ease.

MONROE COLLEGE Bronx, NY

Testing Center Associate, September 2007 to October 2008

Assisted students with testing requirements from various academic institutions (not just Monroe).

Assisted students with regards to the CLEP exam registering, proctoring, and electronic delivery

of scores to The College Board ©.

Updated and maintained electronic records with regards to testing scores for various exams

administered by the school.

LONG ISLAND UNIVERSITY Brooklyn, NY

Research Assistant, November 2005 to August 2007

Managed and updated databases to ensure efficiency and quality assurance.

Created and conducted public sessions on the importance of cancer screening.

Interviewed participants for above mentioned studies, while increasing the recruitment and

advertisement of protocol studies.

Contact this candidate