Administrative Assistant Manager
Resume:
V ictoria M a r tin
Flushing, New York 11368
v *********@***.***
Summary
Experienced Administrative Assistant and Accounts Receivable Clerk. Skilled in all
administrative and clerical functions. Strong customer focused approach to ensure efficient,
t imely and accurate payments of accounts. Highly organized with solid interpersonal,
communication and wri ting skills.
P rofessional Experience
H EAL/CityMD, Jackson Heights Elmhurst Queens, New York June 19, 2014 to the
p resent
Patient Care Representative
• Welcoming patients.
• Organizing and coordinating patient intake.
• Scheduling appointments for patients.
• Scanning and updating medical records.
• Processing medical insurance information.
• Verifying patient eligibili ty.
• Managing credit and cash co-payments accurately.
• Ar ranging ambulance t ransportation when need arises.
• Handling heavy phone call volume and records.
M D - Ophthalmologist Office, New York, NY January 21, 2013 to June
21, 2013
Administrative Assistant – Temporary
• Assisted Administrator and staff with overflow of daily office duties.
• O rganized and mailed back log of over 1000 patient recalls not seen since 2007 to 2010.
• Complied new patient information handout folders.
• Reorganized office supply and storage space into a more efficient system.
20T H Century Fox Film Corporation, New York, NY 2005 to November 30, 2012
Accounts Receivable Clerk
• Provided Administrative/Clerical support to office manager.
• Collection of all film rental payment for 20th Century Fox and Fox Searchlight Films.
• Daily cash applications and allocations of all film rental payments.
• Sent out monthly billing statements.
• Monitored accounts for non-payments, delayed payments and other i r regularities.
• Processed adjustment such as refunds and credits.
• Negotiated payment schedules with problem accounts.
• Worked closely with customers to meet all payment deadlines.
• Investigated and researched discrepancies.
• Made collection calls.
• Reported to sales manager on status of account receivables in their ter r i tories.
• Prepared daily bank deposits for company Lock Box.
Administrative Assistant (1996 – 2005)
• Support to Sales Manager. Data entry of daily film grosses and box office reports.
• Handled Sales Manager expense reports and all correspondence.
• Assisted Manager with special projects, helped management implement filing system for
d ivision’s legal documents. Answered and routed all phone calls. Handled all documents
and mailings.
E ducation
City University of New York - Herbert H. Lehman College – Communications
T echnical Skills and Languages
M icrosoft Office Suite including Outlook, Word, Excel, QuickBooks, Raiser's Edge, Processing
C redit Card Payments, Fluent Spanish
References Available Upon Request
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