Customer Service Manager
Resume:
Nadine Bethune
Laurelton, NY 11413
*******@*****.***
Objective: To obtain a position in an organization where I can utilize my skills.
Education: Access Careers (New York)
Certification in Patient Care Tech (PCT)
Certification in Nursing Assistant CNA)
Certification in Cardiopulmonary Resuscitation (CPR)
Queensborough Community College – (CUNY)
Completed courses towards an Associates in Applied Science (AAS): Business Management
Experience: Memorial Sloan Kettering Cancer Center 2011 - 2013
Environmental Services Aide(Temp)
• Maintain a safe and clean environment for all areas of responsibilities
• Follow hospital procedures for handling, containing, and disposing of
general and infectious waste as outlined in the Department Policy and
Procedure Manual
• Carry out uniform cleaning and maintenance procedures as outlined in
the Department Policy and Procedure Manual and Infection Control
Policy and Procedure
• Follow safety guidelines when performing all functions and
demonstrates knowledge of proper chemical mixture, usage, storage
and labeling
• Respond to emergency requests and assists as needed
The Bristal 2011 - 2012
Housekeeping
• Cleaned resident apartments, restrooms, common areas, as well as
office and surrounding areas according to housekeeping standards and
procedures, under the direction of the Housekeeping Director
• Made sure anything in the room is in proper working order, and inform
management for quick repair or replacement
• Ensured the safety and well-being of the residents is maintained
• Completed carious other duties as assigned and as needed
Housekeeping and Homecare 2008 - 2010
Housekeeping
• Cleaned rooms, such as hallways, restrooms, bedrooms, stairways, and
other appropriate areas so that health standards are met
• Observed precautions required to protect the property, and report
damage, theft, and found articles. Request repair services and wait for
repair workers to arrive
• Cared for children and/or elderly persons by overseeing their activities,
providing companionship, and assisting them with dressing, bathing,
eating, and other needs
• Handled cash and purchase or order groceries and household supplies
to keep kitchens stocked and record expenditures. Run errands as
needed
• Replenished supplies such as drinking glasses, linens, and bathroom
items. Sort clothing and other articles, load washing machines, and iron
and fold dried items
• Planned menus, and cook and serve meals and refreshments following
employer’s instructions or own methods
• Prepared rooms for meetings, and arrange decorations, media
equipment, and furniture for social or business functions
Kentucky Fried Chicken 1995-2008
Restaurant General Manager/Assistant Manager
• Supervised and managed the entire store
• Coordinated cash for registers at shift change, balancing drawers for
cashiers, cash deposits by entering data, storing cash, make
arrangement for pick up, and balancing cash in safe
• Interviewed candidates for hiring positions and train and groom current
employees for supervisory position
• Assigned specific tasks to employees on a daily basis
• Ordered all supplies and check inventory for the daily operation of the
store
• Managed customer service inquiries
Skills: • Very good ability to learn new things and tasks
• Excellent communications and interpersonal skills
• Very good listening skills, ability to work with a variety of patients
• Excellent at working independently and under any situation
Contact this candidate