Administrative Assistant Sales

Keenia L. David

***** ***** ***** • • •

Jamaica, NY 11434 347-***-**** ******@*****.***

SUMMARY: An accomplished Administrative Assistant, comfortable working within a pressurized

environment. Focusing on customer needs at all times, building excellent relationships with clients and co-

workers alike. Experienced provider of training, counseling, and intervention based services for HIV/AIDS

and other STI’s. Managed multiple deadlines and collaborated with cross-functional internal and external

teams to ensure on-time project completion.

Computer proficiency: Microsoft Office, Excel, PowerPoint, WordPerfect, Outlook, Property Shark, Acris,

and RIS (Realty Information Software), RW, CAREWare, EPaces.

EXPERIENCE:

Intergen Health 04/13-10/13

Account Manager

• Worked closely with the Sales Director to pitch & close new business.

• Gained a strong knowledge and understanding of a clients’ brand and products.

• Organized weekly team meetings with staff, directors and senior managers.

• Involved in the day to day management of clients.

• Participated in team building and sales training events.

• Addressed client concerns and ensure the resolution of issues in a timely manner.

• Maintained contact with clients - giving them regular updates.

• Delivered ongoing market analysis and assessment of competitors.

• Retained accounts through the development of strong relationships with key skills.

Joseph P. Addabbo Family Health Center 08/09 – 03/12

Outreach Health Educator

• Provided HIV counseling and off/on site testing.

• Facilitated weekly HIV prevention and sexual health groups.

• Assisted at risk for HIV/AIDS women, adolescents, adults, and people living with HIV/AIDS in

accessing various community health, nutrition and social support services.

• Developed and updated HIV & STI prevention and health education messages, posters, materials, and

curriculum for the program.

• Implemented appropriate follow-up for client referrals to community health, nutritional and social

support services.

• Managed community outreach to four major populations, at–risk youth ages 13-21 years old, CBO’s,

educational institutions, and city agencies.

• Served as a liaison between Joseph P. Addabbo Family Health Center and outside agencies by creating

linkage agreements with other Community Based Organizations.

• Responsible for registration of patients processing medical records, collecting co-payment, making

follow-up appointments.

• Assisted medical receptionist in handling various administrative tasks.

•

Orion Investment Group 11/07 – 04/09

Assistant to Property Manager

• Addressed all tenant complaints.

• Prepared lease agreement and renewals to comply with (NYS DHCR), city and non for profit agencies.

• Evaluated credit and rental history of all new applicants, verified all income and assets of applicants to

ensure they met the resident selection criteria.

• Approved and ordered materials for properties, supers and outside vendors, ensuring all maintenance

and building violations was performed in a timely manner

• Collected rents and security deposits, sent late notices and collected late charges. Start and follow up

with Attorney’s on court actions for evictions, unpaid rents, and damages when necessary.

• Implemented tenant payment plan to payoff arrears.

• Entered into the accounting system for payment, posting all journal entries, preparing bank deposits,

bank reconciliations, processing security deposits.

• Ensured that all building filing where correct and sent back on time.

•

Law Office 10/05 – 8/07

Legal/ Personal Assistant

• Monitored transactions form start to final settlement statement; order and review titles, obtain plot

plans and municipal lien certificates, research background, work successfully against deadlines

• Coordinated all post-closing functions, complete title insurance forms, send final payments to banks

and municipalities, disburse funds

• Ensured completion of mortgage payments by previous owners

• Demonstrated ability to handle multi-tasking and high stress levels

• Responded and replied to client and lawyers inquiries via e-mail, correspondence, faxes and telephone.

• Exhibited exceptional capacity to organize client files, hard copy and electronic.

• Collected clientele personal and confidential information.

• Managed personal and business calendars.

• Coordinated personal and business travel itineraries, including airfare, and dining.

EDUCATION:

Devry University

Business Administration

Nassau Community College

Business Administration; Concentration in Management

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