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Customer Service Accounting

Location:
NCR, Philippines
Posted:
August 30, 2014

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Resume:

DAVIE JANE D. SY

Apt. **, #** Highlights St. Area 4,

Fourth Estate Subdivision Paranaque, City

Cel.#: 094********

Email Address: ***********@*****.***

SUMMARY:

More than six years experience in customer relations and administrative assistant in the

education industry and seven months experience in bookkeeping and accounting services.

EDUCATION: Bachelor of Business Administration in Management

University of Rizal System Binangonan – 4th Year Undergraduate

Computer Hardware Servicing – NC II

UCA – College of Asia – TESDA Course

Bookkeeping – NC III

UCA – College of Asia – TESDA Course

WORKING EXPERIENCE:

Clerk, May 2001 to September 2007 United Christian Academy, Paranaque

• Responds to parents inquiries, compliments, or complaints received. Reports or redirects

inquiries, or complaints to the administrator or principal per school policy.

• Set-up appointments with parents/guardians of the students that need to be seen by the principal

or guidance counselor.

• Functions as the front counter contact for activities, schedules, equipment requests or staff

assignments.

• Assists teachers in preparation of student report and documents.

• Assists principal and administrator in preparation of management and government reportorial

requirements.

• Submit documents to government institutions.

• Assists in planning, preparation and coordination of school events and programs like fund-raising

projects, mission outreach, inter-school athletic meet, school presentations, enrollment, student-

parent orientation.

• Coordinates with school vendors and suppliers like, but not limited to, publishing companies,

school uniforms and school materials.

• Monitors compliance of teachers to deadlines for the test paper, student grades and reports.

Branch Associates/ Graphic Artists, March 2008 to June 2008 LBC Imaging Network Inc

(DIGIPRINT)

• Accepts compliments, complaints, inquiries and orders of the customers.

• Submit all reports regarding sales at the end of the day.

• Coordinates with the other associates about the supplies needed and equipment request.

• Sending and receiving emails for our daily updates.

• Edits, prints, restores old pictures

• Coordinates event for weddings, birthdays, and other packages.

• Functions as branch cashier, responsible for daily monitoring daily sales.

Accounting Staff, Dec 2013 to July 2014 AE Accounting & Bookkeeping Services Paranaque

Prepares consolidated internal and external financial statements by gathering and analyzing

information.

Analyzes information and options by developing spreadsheet reports; verifying information.

Prepares general ledger entries by maintaining records and files; reconciling accounts.

Prepares payments by accruing expenses; assigning account numbers; requesting disbursements;

reconciling accounts.

Develops and implements accounting procedures by analyzing current procedures;

recommending changes.

Answers accounting and financial questions by researching and interpreting data.

Provides accounting support for mergers and acquisitions by reviewing financial information;

converting data to general ledger system; obtaining supplementary information for preparing

financial statements.

Protects organization's value by keeping information confidential.

Updates job knowledge by participating in educational opportunities; reading professional

publications; maintaining personal networks; participating in professional organizations.

Accomplishes accounting and organization mission by completing related results as needed.

Perform accounting and clerical functions to support supervisors.

Research, track, and resolve accounting problems.

Compile and sort invoices and checks.

Issue checks for accounts payable.

Place checks in envelopes and mail out.

Record business transactions and key daily worksheets to the general ledger.

Record charges and refunds.

Support accounting personnel.

Input type vouchers, invoices, checks, account statements, reports, and other records.

Provide front desk customer service.

File and tally deposits.

Match invoices to work orders.

Process bills for payment.

Open mail and match payments to invoices.

Arrange for money to be delivered to bank.

Contact individuals with delinquent accounts.

Ensure customers accept payments or refunds.

Prepares annual budget projections.

Prepares payroll.

SPECIAL SKILLS:

Proficient in ADOBE PHOTOSHOP, Ms Word, Excel, Access and Powerpoint.

PERSONAL DATA:

Date of Birth: June 3, 1981

Marital Status: Married

REFERENCES:

MS. SHERLY A. CAMARA MR. BING SANTOS MS. NERISSA A.

ESTRELLADO

Guidance Counselor HR Head General Manager

United Christian Academy LBC Imaging Network Inc. AE Acctg. & Bookkeeping Services

Cel.#: 092******** Cel.#: 091******** Cel.#:092********

I hereby certify that the facts contained in this data are true and complete to the best of my

knowledge.

MS. DAVIE JANE D. SY

Applicant



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