Customer Service Accounts Payable

Lawrena Snow

***** ******* **., *******, **. ****7

cell: 909-***-****: www.linkedin.com/in/lawrenasnow: **********@*********.***

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PROFESSIONAL PROFILE

An administrative professional with proven experience in Worker's compensation,

account receivable/payable, customer service and clerical work; consistently maintain

superb quality in my work and customer service; seeking employment as HR Assistant in

a dynamic goal-driven company.

• Organizational abilities

• Multi-tasking, Detail oriented

• Meticulous performer, positive attitude

• Ability to handle sensitive, confidential matters

• Interpersonal matters adequately

• Effective communication

EDUCATION

Bachelor of Arts-Business Administration-HR Management 2013

American InterContinental University

Schaumburg, IL.

• Cum Laude

Associate of Arts-Business Administration 2011

American InterContinental University

Schaumburg, IL.

i. Honors

TECHNICAL SKILLS

Proficiency with Microsoft Office 2010, Word, 8,1 Pro, Excel, PowerPoint, Peachtree,

type 54 wpm, multiline phones, data entry.

EXPERIENCE

Cashier 2011-2012

HOBBY LOBBY Rancho Cucamonga,

CA

• Cashiered daily, regulated accurate sales, handled cash on several transactions up

to several hundreds of dollars.

• Stocked shelves on a weekly basis to integrate new products, unloaded delivery

truck.

Trust Account Clerk 2006-2008

FIRST AMERICAN TITLE Riverside, CA

Filed reports of incoming and outgoing wires on average of 500 wires monthly

insuring volume to match estimated amount.

Processed all incoming and outgoing wires on average 2000 outgoing monthly

Handled all wire and banking issues by phone for clients to correct value of wire

transfers

Completed general office duties such as phones, typing, filing

Trust Account Clerk/Accounts Receivables 2003-2006

Stewart Title Riverside, CA.

Brought aging from 120 days down to 30 days within 6 months

Posted incoming & outgoing wires on designated escrow & title trust accounts on

average of 2600 monthly

Processed Account Receivable duties

Assisted with positive pay and draft as needed

Assisted with Accounts Payable

Issued check stop payment with the bank & posted whenever amount was incorrect to

avoid false payments

Coordinated transfer of funds between escrow & accounting by doing each of the

following:

Enter all payments for title charges & escrow fees to proper accounts

Request payments to accounts payable for vendors

Requested refunds to accounts payable for customers for overpayment

Completed general office duties such as phones, typing, filing

Secretary/Receptionist/HR Asst./AR Clerk 1997-2003

STATE WIDE MECHANICAL, INC. Upland, CA.

Addressed Human Resource responsibilities such as collecting & maintaining all

employee's records

Processed Worker's Compensation documentation for employees when needed

Typed all proposals and quotes for existing & new clients, totaling 10 to 20 per month

Prepared weekly reports of quotes, invoices & accounts receivable to show

productivity

Furnished all invoicing to clients and customers

Maintained all accounts receivable by balancing manually

Administered all clerical work

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