Customer Service Medical Assistant

Location:

Posted:

August 27, 2014

Tiffany Castaneda, MA

Glendale, AZ 85304 Email: **************@*****.***

CAREER OBJECTIVE To obtain a challenging position as a front and or back office

Medical Assistant utilizing my formal education and training.

SUMMARY OF SKILLS

Medical Administrative

• Scheduling, Record Keeping, Filing, EMR experience

• Outbound/inbound calls to schedule appointments

• Billing, Collection Techniques

• Registering new patients; updating current patients

• Centricity, Arizona CSPMP and Microsoft Office

Clinical Laboratory

• Vital Signs

• Urinalysis, Venipuncture

• Pharmacology

WORK HISTORY

Dillard’s 03/2014-07/2014

Sales Associate

• Customer service; stock and inventory

• Cashier; money handling and managing tills

• Help with training of new hires

Charlotte Russe 10/2012-02/2014

Key Holder

• Customer service; open/close store

• Cashier, answer high volume of phones calls to the company store

Tiffany Castaneda, MA

10804 N. 64th lane 623-***-****

Glendale, AZ 85304 Email: **************@*****.***

• Administrative duties to help with corporate meetings

EDUCATION Arizona College 09/2013-04/2014

Glendale, Arizona

Diploma: Medical Assistant

Achievements: Dean’s List

Externship: Completed 200 hours of training at The Pain center of

Arizona.

Experience: Appointment scheduling, register new patients and

update current patients, entering data into the computer, rooming

patients, vitals, urinalysis, prep/help with back office procedures.

Certification: BHLS/CPR Certification 08/2014

REFERENCES Available upon request.