Data Entry Front Desk

Luz M. Morales

**** ****** ******

Reading, PA **606

Tel: 610-***-**** Cell: 610-***-**** Email:

********@****.********.***

OBJECTIVE To obtain a position as Behavioral Health Aide and apply all my skills and knowledge for

the expansion of your organization.

SUMMARY OF • Experience with Microsoft Office Suite 2003-2010.

•

QUALIFICATI Willing to help individuals to get access to the services they need to improve their

ONS situation and well-being.

• Prepared to provide advice and support to vulnerable individuals, families, and those

living on the margins of society.

• Able to get along with diverse populations.

• Fluent in English and Spanish language-spoken and well written.

• Reliable and dependable.

• Able to collaborate and work in an interdisciplinary team .

• Excellent communication and interpersonal skills.

• Excellent organizational skills.

• Respectful

• Punctual

• Willing to go the extra mile to improve and expand knowledge and be able to

perform an excellent job while representing the company accordingly.

EXPERIENCE Security Guard

Reading Area Community College

2009-2014 Reading, PA

• Attending the security department front desk.

• Interacting with customers to determine needs and be able to assist them.

• Doing rounds to assigned building to make sure everything was in order.

• Creating Student ID’s and issuing Parking Permits.

• Writing incident reports.

• Doing rounds to assigned building to make sure everything was in order.

Berks County Election Services.

County of Berks

2010-2014 Reading, PA

• Interpreting and assisting Hispanics voters who had difficulties understanding the

ballot.

• Assisting voters who had difficulties understanding the voting process.

• Assisting judges and clerks to find Hispanics names and last names in the book.

Internships

The Salvation Army

Summer 2014

• Performing pre-screens and intakes.

• Assessing and reviewing a client's situation.

• Building trusting relationships with clients and their families.

• Offering information and advocacy.

• Determining client’s eligibility to receive particular services.

• Maintaining an organized and updated record of client’s profile.

• Scheduling and rescheduling appointments.

• Data Entry

• Brokering

• Assisting clients to complete applications.

• Translating

EDUCATION Reading Area Community College, Reading PA

Graduation Date: May, 2012 Associate Degree: Liberal Arts

Cumulative GPA: 3.35

Kutztown University of Pennsylvania

Graduation Date: August, 2014 Bachelor’s Degree: Social Work

Minor Degree: Spanish

Cumulative GPA: 3.40

VOLUNTEER • Motivated Moms Reading, PA

COMMUNITY • Food Bank Berks County, Reading PA

SERVICE • Church Activities at Prince of Peace, Reading PA

• The Salvation Army. Reading PA

•

REFERENCES Maritza Rodriguez 610-***-**** County of Berks

• Kimberly Uphold 610-***-**** Reading Area Community College

• Mindy McCormick 610-***-**** The Salvation Army

• Estrella Guzman 610-***-**** Prince of Peace Church

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