Customer Service Assistant
Resume:
JOYCE PRUITT
**** *. *******, *******, ******** *0639 (H) 773-***-**** *************@*****.***
Professional Summary
Dynamic teacher's assistant with demonstrated capabilities in supporting lead teachers, manage classroom activities, and
perform secretarial tasks to create an effective and healthy classroom environment. Committed to utilize diverse
experience in assisting teachers and perform supportive tasks to get the best results and ensure the success of every
student.
Skills
Ability to get alone with children and adults. Teaching
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Flexibility Lesson Preparation
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P ositive reinforcement Record- Keeping
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Managing classroom for diverse populations Punctual
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Work History
K5/Kindergarten Teacher
Living Word Christian Academy – Bellwood, I L 08/2009 t o 0 6/2014
l Successfully improved student participation in the classroom through integration of creative role - playing exercises.
l Modified the general education curriculum for special - needs students based upon a variety of instructional techniques
and technologies.
l Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with Living
Word Christian Center and ACSI.
l Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
l Met with parents to resolve conflicting educational priorities and issues.
l Consistently received positive teacher evaluations from the administrators, lead teachers and parents.
Teacher's Assistant
Living Word Christian Academy – Bellwood, I L 08/2007 t o 0 6/2009
l Exhibited a genuine nurturing, caring attitude to all children.
l Maintained a cooperative attitude of working together with the administrators, teachers, volunteers, and parents in
planning and implementing yearly activities.
l Planned with and assisted teachers in preparing bulletin boards, field trips, materials and supplies in advance for the
year/class.
l Assisted the teachers in planning and maintaining a safe, clean, learning environment and in assuring the well being
and safety of the children in her care.
l Assisted the teachers in implementing the developmental assessments for each child to determine the child's
strengths and areas in which each child may need help.
l Assisted the teachers in maintaining confidential classroom folders by collecting monthly samples of children's
work.
Aftercare Assistant
Living Word Christian Academy – Bellwood, I L 08/2005 t o 0 6/2007
l P rovided key support for aftercare expansion project.
l Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest
for the aftercare activities
l Collaborated with a team of faculty to develop after - school tutorial program for students in need of extra help.
l Assisted in developing student - led after - school tutoring program to teach under - privileged students.
l Guided and monitored students in fun activities within the aftercare program.
l Maintain a genuine and caring attitude to all students.
l Maintain all orders, inventory, payments, records, employee's schedules, program activities and schedules and all
confidential files.
04/2003 08/2005
Front Desk Registrar
Illinois Bone and Joint Institute – Morton Grove, IL
l Maintain monthly schedule for patients visits to the doctor's office.
l Registered patients into the system by collecting demographic and insurance information.
l Checked patients out by rescheduling appointments, billing insurance and collecting any
l Answering phones and transferring calls to the desired department or doctor.
l Preparing and filing records.
l Maintaining a cooperative attitude with the patients, staff and doctors.
to
Front Desk Registrar
09/2001 02/2003
Old Orchard Medical Group – Skokie, I L
l Answered phones and transferred calls to the desired department or doctor.
l Scheduled and rescheduled appointments per the patient's or doctor's requests.
l Called in prescription to the pharmacy.
l P rep charts and files for the next day appointments.
Education
Bachelor of Arts: Early Childhood Education
Ashford University - San Diego, California
Current
GED: General studies for High School Diploma
Truman College - Chicago, Illinois 2002
Certifications
ACSI Early Education
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Teacher Training
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l Exceptional Customer Service
l Accreditation Team Member
l CPR Certified
Contact this candidate