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Customer Service Assistant

Location:
Chicago, IL
Salary:
10.50 per hour
Posted:
August 27, 2014

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Resume:

JOYCE PRUITT

**** *. *******, *******, ******** *0639 (H) 773-***-**** acfmsx@r.postjobfree.com

Professional Summary

Dynamic teacher's assistant with demonstrated capabilities in supporting lead teachers, manage classroom activities, and

perform secretarial tasks to create an effective and healthy classroom environment. Committed to utilize diverse

experience in assisting teachers and perform supportive tasks to get the best results and ensure the success of every

student.

Skills

Ability to get alone with children and adults. Teaching

l l

Flexibility Lesson Preparation

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P ositive reinforcement Record- Keeping

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Managing classroom for diverse populations Punctual

l l

Work History

K5/Kindergarten Teacher

Living Word Christian Academy – Bellwood, I L 08/2009 t o 0 6/2014

l Successfully improved student participation in the classroom through integration of creative role - playing exercises.

l Modified the general education curriculum for special - needs students based upon a variety of instructional techniques

and technologies.

l Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with Living

Word Christian Center and ACSI.

l Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.

l Met with parents to resolve conflicting educational priorities and issues.

l Consistently received positive teacher evaluations from the administrators, lead teachers and parents.

Teacher's Assistant

Living Word Christian Academy – Bellwood, I L 08/2007 t o 0 6/2009

l Exhibited a genuine nurturing, caring attitude to all children.

l Maintained a cooperative attitude of working together with the administrators, teachers, volunteers, and parents in

planning and implementing yearly activities.

l Planned with and assisted teachers in preparing bulletin boards, field trips, materials and supplies in advance for the

year/class.

l Assisted the teachers in planning and maintaining a safe, clean, learning environment and in assuring the well being

and safety of the children in her care.

l Assisted the teachers in implementing the developmental assessments for each child to determine the child's

strengths and areas in which each child may need help.

l Assisted the teachers in maintaining confidential classroom folders by collecting monthly samples of children's

work.

Aftercare Assistant

Living Word Christian Academy – Bellwood, I L 08/2005 t o 0 6/2007

l P rovided key support for aftercare expansion project.

l Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest

for the aftercare activities

l Collaborated with a team of faculty to develop after - school tutorial program for students in need of extra help.

l Assisted in developing student - led after - school tutoring program to teach under - privileged students.

l Guided and monitored students in fun activities within the aftercare program.

l Maintain a genuine and caring attitude to all students.

l Maintain all orders, inventory, payments, records, employee's schedules, program activities and schedules and all

confidential files.

04/2003 08/2005

Front Desk Registrar

Illinois Bone and Joint Institute – Morton Grove, IL

l Maintain monthly schedule for patients visits to the doctor's office.

l Registered patients into the system by collecting demographic and insurance information.

l Checked patients out by rescheduling appointments, billing insurance and collecting any

l Answering phones and transferring calls to the desired department or doctor.

l Preparing and filing records.

l Maintaining a cooperative attitude with the patients, staff and doctors.

to

Front Desk Registrar

09/2001 02/2003

Old Orchard Medical Group – Skokie, I L

l Answered phones and transferred calls to the desired department or doctor.

l Scheduled and rescheduled appointments per the patient's or doctor's requests.

l Called in prescription to the pharmacy.

l P rep charts and files for the next day appointments.

Education

Bachelor of Arts: Early Childhood Education

Ashford University - San Diego, California

Current

GED: General studies for High School Diploma

Truman College - Chicago, Illinois 2002

Certifications

ACSI Early Education

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Teacher Training

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l Exceptional Customer Service

l Accreditation Team Member

l CPR Certified



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