Human Resources

YVETTE HERNANDEZ

Cellular: 407-***-**** **********@*****.***

HUMAN RESOURCES AND STAFFING PROFESSIONAL

Extensive background in HR Management Roles, including experience in employee recruiting and

retention, staff development, mediation, conflict resolution, compensation and benefits administration,

unemployment hearings, HR records management, HR policies development, legal compliance

Dynamic Staffing Professional with 25+ plus years commended performance

Demonstrated Negotiating Skills, establish and grow client relationships contributing to the overall

growth in revenue for organizations

PROFESSIONAL EXPERIENCE

Personnel Best

Human Resources and Client Services Manager April 2014 – Present

I was responsible for HR related issues and for new business development and overall operations for this

start up professional staffing company. Participated in development of company website, marketing

materials and responsible for company social media administration. Additionally, I am responsible for

training and development, recruiting, payroll and branch P & L.

Spherion Staffing

Area HR Operations Manager Nov 2010 – Mar 2014

I was responsible for all HR issues for the franchise group. Additionally, I was responsible for developing

an effective staff to assist in achieving each business unit's financial/operational goals. Created and

implemented successful marketing and operational strategies to meet & exceed sales/profit targets for 3

business units spanning 3 counties. I lead outside sales & direct customer service teams to operational

excellence. I motivated my team to deliver service excellence & responsive client communication.

HR Consulting Services Apr 2009 – Nov 2010

Professional Human Resources Consultant

Provided consulting services to HRS International and Hotelier Linen Services, Inc. both companies

located in South Florida.

Hotelier

Responsible for the complete set up of the Human Resources Department for including ADP Payroll

System selection and implementation; Policies and Procedures manuals, OSHA Compliance, Recruiting

and Vendor Selection

HRS International

Assisted President with day to day operation of the Miami office, including research and preparation of

RFPs for multi national clients; Coordinate immigration and destination services with affiliate offices in

Latin America and Europe

Randstad USA

Branch Operations Manager Aug 2008 – Feb 2009

Orlando, Florida

Human Resources Operations Manager Dec 2007 – Aug 2008

On Premise at Houghton Mifflin Harcourt, Orlando, Florida

Sr. HR Generalist/Sr. Account Manager Feb 2005 Dec 2007

On Premise at Discovery Channel Latin America, Miami, Florida

Omne Staffing Services 2001 – 2004

Branch Operations Manager

Responsible for the overall day to day operation of the Miami & Ft. Lauderdale Branch Offices which

included Recruiting, Sales and Customer Service, Operations, Payroll and Benefits Administration

Responsible for managing branch budgets including P & L, Increased branch revenue/hours by 300%

MTV Networks Latin America 1997 2001

Manager, Human Resources & Administration

Responsible for all Recruiting and Staffing (Miami, Orlando, Mexico, Argentina & Brazil)

Conducted all New Employee Orientations (Policies & Procedures, Benefits)

Responsible for Conducting Exit Interviews and Preparing Exit Packages

Worked with in house and outside counsel to process work visas for foreign employees

Administered In House Temp Program, Creative and Technical Freelance Pool and Internship Programs

Responsible for all Domestic and International Relocations

Managed Recruiting and Relocation Budgets, Coordinated Employee Events

Administered all Vendor Accounts for Miami and Regional offices in Latin America

Traveled frequently to the regional offices in Latin America to oversee recruiting and

administration/vendor relations issues

Member of the VIACOM Procurement Council; ViaCommunity Chair (Philanthropy, Community

Relations)

TransBrasil Airlines, Inc. 1992 1997

Sr. International HR Operations Coordinator

Responsible for recruiting, screening and pre qualifying candidates for available Operations related

positions in U.S. and Europe, Prepared employee evaluations for all station employees in the U.S. and

Europe, Responsible for preparing all necessary documentation and registering aircraft with the FAA

Acted as liaison between executive offices in Miami and the U.S. Stations, European Stations and Brazil

Responsible for negotiating contracts with hotel properties to secure crew accommodations

Responsible for contracting ground transportation for all U.S. and European Stations

Conducted quarterly market analysis for planning and forecasting on fuel suppliers in the U.S. and Europe

EDUCATION: Miami Dade College Miami, Florida 1981 1982

MEMBERSHIPS: Society of Human Resources Management; 2013/2014 VP of Membership for the

Volusia/Flagler SHRM Chapter

References Furnished Upon Request

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