Customer Service Medical Assistant

Keandre Ricks

*** ******** **** *******, ** ***** 404-***-**** ************@*****.***

Profile

Highly motivated individual with a talent for quickly mastering technology. Proficient in researching,

problem resolution and decision-making. Self-motivated, detail-oriented, customer-friendly individual

who wants to grow within an organization.

Skills Summary

1. 5. 9.

Microsoft Word General Office Skills Problem Identification

2. 6. 10.

Excel Customer Service Critical Thinking

3. 7. 11.

PowerPoint Scheduling Multi-Tasking

4. 8. 12.

Publisher Medical Terminology Organizational Skills

Professional Experience

EMBASSY SUITES

HOUSEKEEPER ATLANTA, GA. 2014-PRESENT

Maintain high standards of cleanliness and presentation in all back-of-house areas and customer

areas.

Service all bedrooms and corridors, in line with company policy.

Keep up to date with current promotions and hotel pricing, to provide information to guests, on

request, while maximising bedroom sales opportunities.

Store all soiled and clean laundry in line with company policy and complete the required

documentation.

Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety.

Accident center of atlanta

chiropractic assistant atlanta, Ga. 2011 – 2013

Greet patients and assist them accordingly

Attain information from patients regarding their medical history in order to complete forms

Assist physicians examine patients and providing them with instruments or materials for

performing procedures

Record patients’ vitals and test results

Manage scheduling and patient flow

Perform medical billing and coding

Keandre Ricks

Spring Cleaning service

Office Administration Atlanta, ga. 2008-2011

Ensure that customers or visitors are entertained appropriately until they meet the appropriate

person.

Handle telephone calls and relay messages

Oversee office’s filing and record management needs

Arrange for payments to contractors and vendors by creating liaison with accounting departments.

Schedule meetings and prepare appropriate agendas for meetings and conferences

Maintain inventory of office supplies and ensure that low supplies are ordered in time.

Education

Sanford Brown College DUNWOODY, GA. 2009-2011

Medical Assistant Certification

Affiliations/Awards

National Honor Society

DECA

Integrity Management Certificate

Recipient of GAP INC. Scholarship

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