Customer Service Assistant

Bianca Ramirez-Gomez

Tucson, AZ

********@*****.*** - 520-***-****

To obtain a permanent position in a professional environment that will allow me to utilize my skills, experience,

and knowledge with an opportunity to grow within the company.

Achievements/Certifications

-GED received in 2009

-Certified Nurse Assistant in Feb. 2011.

-First Aide and CPR certified.

-Finger Print clearance card.

-Volunteered at SAAF as youth intern in 2003 visited Chicago, IL.

WORK EXPERIENCE

Legal Records Clerk

Superior Court - October 2013 to December 2013

Retrieving documents to place in the correct files. Files had to be located by number, date and name to be kept

updated and ready for court hearings, pulling large amounts of files at a time to deliver them to the Judge's

chambers. Not only did I have access to judge's chambers but also to confidential information through the

courts computer system.

CNA

Catalina Care Center - April 2012 to June 2012

Worked 16 hours on Saturdays and Sundays, I was assigned 8 to 13 residents each day with rotation with two

other CNAs on the floor. We worked as a team dressing, feeding, activities, bathing, vital signs, admissions,

and had all duties done right and on time.

CNA

Santa Rosa Care Center - June 2011 to January 2012

Helped with attending Residents in bathing, clothing, feeding, and any daily activities that were needed. I also

did vitals and paperwork on residents at the end of day. Learned the rules and codes for the block down units

at this facility.

Cashier

Lowe's Home Improvement - June 2008 to December 2008

Provided excellent customer service by contact. Answered questions and operated a cash register.

Cashier

Joann's Fabric Craft Store - November 2007 to January 2008

Worked front line cashier station, greeted customers, helped find items, and handle money while making sure

the customer was satisfied.

Intern

Public Fiduciary - May 2004 to September 2004

Had the ability to accurately and efficiently complete data-entry into the computer. I worked independently,

flexibility in my work and ready to adjust to changing priorities.

Receptionist/Volunteer

Maricopa County Head Start - 2001 to 2002

Responsible for front desk related duties, such as answering phones, handling faxes, office supply inventory,

coping, distributing of interoffice mail and filing documents. Also making appointments and entering data into

the computer.

EDUCATION

Certificate in Nursing

Pima Community College - Tucson, AZ

2010 to 2010

SKILLS

Hard worker, fast learner and a team player.

Contact this candidate