Customer Service Human Resources

Falcon, Camilla

**** ********* **. *** ** Kent, Ohio 44240 ********@****.*** 330-***-****

OBJECTIVE To combine my education and skills to serve within the Human Resources field.

SKILLS & Microsoft Office-Word, Excel, Outlook, Excellent Customer Service Skills, Attention to detail.

ABILITIES

EXPERIENCE TARGET- HR TEAM MEMBER, STOW, OHIO

MAY 2013-PRESENT

Responsible for all payroll and ensuring accuracy for store, ensuring staffing is

adequate to meet needs of store, make off stage brand. Human Resource duties

included processing all applications, interviewing applicants, process selection and

notify of selection, process new hire paperwork, conduct orientations, process and

review corrective actions for team leaders, follow up with corrective actions to hold

team leads accountable. Order all supplies needed for the store. Distribute all

store mail and send out any outgoing mail and/or equipment.

TARGET- CASH OFFICE SPECIALIST, Stow, Ohio

APRIL 2009- PRESENT

Responsible for counting the funds for the previous day making sure that

everything adds up and is balanced out. Get the funds ready for the next day. I

also order all money and supplies needed for the cash office.

TARGET- GSA, Stow, Ohio

APRIL 2009-MAY 2013

Responsible for supervising cashiers, assisting team members when needed,

second line assistance for dealing with customer service issues beyond cashiers’

control. On the spot problem solving for cashiers and guests.

TARGET- CLERICAL TEAM MEMBER, SHERWOOD, OR

FEBRUARY 2006-APRIL 2009

Responsible for all payroll tasks, employee scheduling, make off stage brand,

conducting interviews, processing new hire paperwork, new hire orientation and

any additional tasks needed by the Executive team leaders.

TARGET-CASHIER/GUEST SERVICE TEAM/FITTING ROOM TEAM MEMBER,

LITTLETON, CO

November 2000-August 2006

Assist customers with purchases and returns, provide customer service, ensure

that environment is clean and orderly, assisting customers, monitoring and

assisting with theft prevention.

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EDUCATION KENT STATE UNIVERSITY, KENT OH

BACHELORS DEGREE IN SOCIOLOGY

PORTLAND COMMUNITY COLLEGE, PORTLAND OH

ASSOCIATES IN GENERAL STUDIES

HERITAGE HIGH SCHOOL, LITTLETON, CO

HIGH SCHOOL DIPLOMA

COMMUNICATION I have excellent communication skills both written and verbal skills. I am able to provide

direction to others clearly. I am a team player and excel at assisting new employees to

understand new tasks.

LEADERSHIP I work closely with the Executive Team Leader Human Resources on ways in which we can

have our store team get out there to volunteer for our community. Since I started as an HR

Team member we have been able to go from 6th in ranking to 4th within our group.

I was involved with the Native American Student Organization at Kent University for 2 years

and assisted with cultural and community activity planning.

I have volunteered to assist in recruitment of new team members at area colleges and

universities.

ADDITIONAL HIPAA TRAINING

TRAINING TARGET HUMAN SERVICE SOFTWARE TRAINING

REFERENCES BRIANNA BURKE, GUEST SERVICE TEAM LEADER TARGET

Shauna James, Executive Team Leader Target

Tray Watts, Executive Store Team Leader Target

Will furnish contact info once interview is given.

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