Customer Service Office Staff - MTI Business College and Key Data

SOPHIA CURRY

**** ****: Blue (***) Oaks ***-****

Blvd. Apt. •

****, ****: Rocklin, 916-***-****

CA 95765

***********@*****.***

Retired Correctional Officer with excellent communication skills, detail oriented with more than 16 years in law enforcement, corrections and security. Works well with others and independently with very little supervision.

Certified in 10-key

SUMMARY

HIGHLIGHTS

ACCOMPLISHMENTS Earned “Officer of the Month” Award Letter of Recommendation (for quick response in emergency situation) Given an overall rating of Outstanding on Performance Report Graduate of MTI Business/Diploma California Real Estate License

EXPERIENCE CDCR Represa, CA Correctional Officer

02/1987 to 09/2003 Maintain safety and security of institution by: conduct counts, perform cell/clothed body searches, search common areas, feed, shower, escort, generate inmate time cards, observe inmate activity, write reports, respond to emergencies/alarms, apply handcuffs/body restraints, process evidence, provide gun coverage, issue supplies, process yard in/out, process visitors in/out, read and search mail for contraband, provide investigative employee/staff assistant services, pack/issue canteen/property, issue keys/equipment to staff and perform clerical duties.

DEPARTMENT OF ECONOMIC OPPORTUNITY Sacramento, CA KEY DATA OPERATOR Input alpha/numeric data into computer system, verity information was up-to-date and accurate.

EVER-RITE ANSWERING SERVICE Carmichael, CA Switch Board Operator Connect/Transfer calls accurately to destination, take/deliver messages to office staff and page/contact on call staff for emergencies.

EDUCATION MTI Business College Graduate California Real Estate License

Multi-line phone proficiency

Customer service-oriented

Excellent communication skills

Meticulous attention to detail

Strong problem solver

Law enforcement background

Report writing

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