Norma Cruz, CPT.*
*** ******** *****, ** ***** Beach, CA 95076
Phone: 415-***-**** Email: *******@*****.***
RESUMÉ
Qualifications Summary
• Possess current California certification as a CPT-1,
• Skillful in performing venipuncture and capillary punctures; collecting & preparing
specimens.
• Meticulous in verifying medical records.
• Possess excellent patient-care skills – known for having the ability to alleviate patient
anxieties, especially in children.
• Professional in keeping a clean and organized station.
• Able to perform clerical duties and data entry.
• Capable of keeping inventory and organizing equipment in a very efficient way.
Key Competencies
• •
Venipuncture & Capillary Puncture Blood Specimen transport & Storage
• •
Blood Collection & Safe Handling Patient Care with patience and kindness
• •
Accurate Medical Records Review Quality Assurance & Controls
Experience
Phlebotomist (internship), PAMF Hospital (Santa Cruz, CA), 2014
• Obtained blood samples for medical testing through venipuncture or capillary puncture.
• Followed infection-control and safety procedures in carrying out daily phlebotomy
functions.
• Prepare blood-collecting equipment, draw blood, and safely store and transport
samples.
• Built trust and minimized patient discomfort during phlebotomy procedures while
efficiently collecting blood specimens.
• Eased patient’s stress and made their experience as comfortable as possible, which
attracted a steady stream of patients, and respect among employees.
• Handled pediatric and elderly patients with respect, poise, with excellent
communication skills in 3different languages.
Phlebotomist (internship), Hospital Geral do Exercito (Brazil), 1987-1991
• Performed all duties of a phlebotomist.
Education & Credentials
NCCT Certified Phlebotomist.
LFS Licensed CPT.1 in CA.
Certified First Aid & CPR.
AACRAO accredited Bachelor Degree in Biological Science (Rio de Janeiro, Brazil).
Fluent in Spanish, Portuguese and English