Customer Service Administrative Assistant
Resume:
K imberly Smith
** ********* ** **. *****, MO *3376 314-***-**** k .******@*******.***
August, 26 2014
Hello,
I am writing to express my interest in an Administrative Assistant position with your organization. I am
a mature, individual; who is passionate about helping others.
My most recent work experience was in retail where I was quickly promoted into a leadership
position. My job duties included, entering transactions into a POS system, customer service,
following floor plans, supervising staff, and completing necessary paperwork. I have had recent office
experience through an internship with Girl Scouts of Eastern Missouri, where I prepared documents,
answered phones, and supported the department staff. I have experience in events, grant writing
and fundraising through my educational activities, volunteer work with Girl Scouts of Eastern
Missouri, and my volunteer position on Community Council of St. Charles' 60th Anniversary planning
committee. Through these experiences I created donation letters, solicited for monetary and in-kind
donations, managed volunteers and wrote a successful grant. Other skills that I have gained include
program development, leadership, scheduling, managing volunteers, leading small and large groups
and working with children and adults. I have the ability to communicate effectively, both verbally and
written, and I am knowledgeable with PC and Microsoft Office products, plus I possess the ability to
learn new programs effectively and efficiently. In addition, I am comfortable working independently
and as team member. I possess strong human relation and leadership skills, and I am organized,
energetic, and dependable.
I am recent graduate of Lindenwood University where I obtained a B.A. degree in Nonprofit
Administration and a minor in Recreation. My coursework included Nonprofit and Volunteer
Management, Leadership, Marketing, HR Management, Fundraising and Grant Writing, Recreation
Program Planning, and Outdoor Education, Therapeutic Recreation and Event Management.
Please let me know if I can provide you with further information on my background and qualifications.
I look forward to hearing from you. Thank You for your consideration.
Sincerely,
K imberly Smith
*.******@*******.***
Kimberly Smith
24 Devondale PL St. Peters, MO 63376 314-***-**** k .******@*******.***
Skills & Abilities
NONPROFIT
Fundraising Research Empathy
Event Planning Problem Solving Sensitivity
Volunteer Management Good Interpersonal Skills Adaptability
Organization & Coordination Creativity
Skills Flexibility
Program Planning & Computer Skills
Development Maturity
RETAIL
Customer Service Floor Set Shipping
Sales Opening and Closing Marketing
Point of Sale Systems Procedures
Frequent Guest Card System Team Work
MANAGEMENT
Leadership Goal Driven Interviewing
Conflict Resolution Training Follow-up
Team Building Time Management Decision Making
Customer Focus Recruiting
EDUCATION
LINDENWOOD UNIVERSITY, Saint Charles, Missouri
2013
Bachelor of Arts in Nonprofit Administration: Minor in Recreation Administration
• Member of Lindenwood University Nonprofit Administration Student Organization
• Association of Fundraising Professionals Student Member at Lindenwood University
• 2013 Lindenwood Student Research Symposium and Exposition First Place Award Winner
Extensive Educational Experience
• Collaborated on marketing plan for Boone Center Inc.
• Student Consultant to Community Council of St. Charles recruitment
• Coordinated special event for Saint Joachim & Anne Care Center
• Race coordinator for Kilometers for Chris 5Km fund-raising road race
• Lindenwood University Sibley Day Volunteer – Connection Reception Coordinator
• Wrote successful grant for St. Luke's Methodist Church summer lunch program
Internship: Girl Scouts of Eastern Missouri - Camp Department
Summer 2013
• Program development
• Prepared day camp budget
• Provided department support
WORK EXPERIENCE
EVENT MARKETING GROUP, Chesterfield, Missouri
2011 – Present
Merchandising Demonstrator
CATHERINES CLOTHING, O'Fallon, Missouri
2013 – 2014
Sales Lead/Key Holder
VOLUNTEER EXPERIENCE
•
COMMUNITY COUNCIL OF ST. CHARLES, St. GIRL SCOUTS of EASTERN MISSOURI, Saint
Peters Missouri Louis, Missouri
2013 - Present 2006 – Present
• Director of Day Camp and Camp Program
• 60th Anniversary Planning Committee
Organizer
Member
• District 14 Communications Manager
• Cinderella Project
• Day Camp Subcommittee Member
• Event Volunteer
• Troop Leader
Contact this candidate