Customer Service Data Entry

MICHAEL O. BULLEN, JR.

***** ***** ****** ****, *******, TX 77429 (832-***-**** (

********@***.***

PROFESSIONAL SUMMARY

. Twenty years experience in trust and back office operations.

. Six years experience in Asset-Backed Securities and Mortgage Backed

Securities Processing.

. Expertise in Trade Settlements, Redemptions, Reconciliation, Deal

Administrating and Transfer Processing.

. Noted for skills in quality customer service and flexibility in assisting

department members.

. Implemented and administered new products, projects and procedures.

. Recipient of twelve Star Awards for outstanding job performance and

teamwork.

EXPERIENCE

BANK OF NEW YORK MELLON, Houston, TX

Jul 2007 - May 2012

Trust Administrator (Asset-Backed Securities)

. Administered and processed Charter Mortgage Deals, Mass Mutual Deals,

Reve SPC Dryden Securities Deals (Collateralized Debt Obligation) and

American Financial Services Insurance Deals for payments using the On-

Line Reporting Information Network (Orion) and excel spreadsheets

. Prepared daily cash flows and deal reconciliations for several Asset-

Backed Securities

. Maintained and updated 76 Asset-Backed Securities and Mortgage-Backed

Securities Deals on a daily basis using Account Control System and

tracked compliance ticklers

. Assisted the Relationship Manager with administration processing,

compliance, correspondence, billing, restatements, client inquires and

cash flows

. Deal Administrator for 33 Trust Preferred Securities Deals and calculated

floating rates based on three month Libor rate

. Streamlined and improved deal payment processing from manual to automate

processing for several Asset-Backed Securities

JPMORGAN CHASE/BANK OF NEW YORK, New York, NY

Sep 2005 - Jul 2007

Trust Administrator (Mortgage-Backed Securities)

. Utilized On-Line Reporting Information Network (Orion) and flow of funds

excel spreadsheets to process Credit Suisse and Goldman Mortgage-Backed

Securities Deals for monthly payments

. Prepared the monthly distribution reports for Master Servicer, Insurance

Companies and Senior Management

. Maintained and updated 152 Credit Suisse and Goldman Deal files on a

daily basis using Account Control System and compliance ticklers

. Assisted Relationship Manager with administration processing, compliance,

correspondence, billing, restatements and prepared Closing Documents

RESPONSE TEMP AGENCY (JP MORGAN CHASE), New York, NY

Apr 2004 -Sep 2005

Structured Finance, Conduits & Special Purpose Vehicles Deal Administrator

. Monitored and prepared excel spreadsheet cash flows for the Advantage

Asset Deals using Orion and Global Plus Systems

. Inputted newly issued Commercial Paper for the Blue Spice and Blue Topaz

Deals from Program Debt Reporting into the Commercial Paper Tracking

system and validated trades on Program Debt Reporting Connect system

. Monitored and prepared incoming wires and outgoing wires for Rams/Stac

Collateral Deals using Global Plus and One Stop

. Created and verified incoming and outgoing wires with unique reference

numbers using Orion template for the Pallas Revamping Project Deal

Senior Trust Administrator

. Processed and inputted GMAC and Bank One Sasco Deals for payments using

the Orion system and excel spreadsheets

. Prepared the monthly GMAC client billing for the GMAC Mortgage Deals

. Maintained and updated 30 GMAC Mortgage Deal files on a daily basis using

Account Control System and compliance ticklers

. Assisted Relationship Manager with administration processing, compliance,

correspondence, restatements and prepared Closing Documents

Script Tester/Q&A

. Created test scripts and Q/A for the New Money Market Systems for JP

Morgan Chase Chicago/Dallas office

. User Acceptance Tested and processed Commercial Papers and Medium Term

Notes using JP Morgan Chase Program Debt Reporting Connect

. Assisted and created spreadsheets for the proofing of Resecuritizations

deals project

ACCESS (BANK OF NEW YORK), Maywood, NJ

Feb 2004 - Apr 2004

BDS Recon Clerk

. Worked in the Broker/Dealer Service Department. Inputted all dealer wire

clearance totals activity into the IIS Online and ACP System (Access) on

a daily basis.

. Consolidated wire proofs from New York, Orlando, and Maywood Commercial

Papers wire totals using Excel and entered grand totals in the BONY

System. Proofed wire movements between the two systems.

JP MORGAN CHASE INVESTMENT BANK, New York, NY 2001 -

2003

Money Market Associate

. Inputted and confirmed Money market trades for IBF and Nassau Accounts

. Reconciled IBF and Nassau trade accounts

. Proofed end of day Manual Money Market movement accounts using Excel

spreadsheets

JP MORGAN CHASE, New York, NY 1990 - 2001

Trade Settlement Operator

Inputted trades for Chase Bank of Tennessee Account into the Global Plus

System and Titan System

. Reconciled DTC settled trades with affirmed trades via Titan

. Interacted and resolved trade issues with the trade administrators about

trade problems and incoming pending trades

. Created daily Excel spreadsheet to tracked failed trades and troubleshoot

pending failed trades

. Knowledgeable in US Securities (DTC, FED, GNMA, FNMA, Etc.)

Operations Associate

. Maintained original issuance control books using Excel spreadsheets and

Bondmaster system

. Processed and rejected Ach payments and generated daily ARP check files

. Prepared monthly interest payments and distributed reports

. Aided in the development of Automatic Ticketing Processing System for the

State of Israel Department

. Assisted in the development of Bondmaster redemption processing system

for quicker turnaround

Expeditor

. Supervised five data entry clerks and temporary employees

. Resolved external and internal customer service inquiries related to

redemption

. Prepared daily log sheet for completed redemptions and backlog

. Produced legal rejects and stop letters on Bistro System and ran End of

the Day for Bistro Department

. Streamlined the redemption process for better turnaround and compiled

data for conversion of system

Senior Data Entry Clerk

. Processed transfers and redemptions of the State of Israel Bonds on the

DST system and Municipal and Corporate bonds

. Processed and issued new Cusips for reissued New York City Bonds and

North Carolina Bonds

UNITED STATES ARMY, West Germany

1987 - 1990

Intelligence Specialists

. Collected, recorded, analyzed, and disseminated tactical, or technical

intelligence information to facilitate development of military

strategies utilizing specialized Army Military computers

. Acted as team leader and supervised four subordinates

. Attended US Army Intelligence School, Radar-Sight

EDUCATION

Lone Star College, TX: Accounting (In Progress) GPA 3.9

May 2013 - Current

Rutgers University, NJ: Computer Science (3 Years)

Bergen Community College, NJ: Computer Science Courses (2 Year)

Chase Sponsored Seminars: Career Vision, Telephone Communication (Magic),

Supervisory Courses, Series 7 Prep course

Bank of New York Training Classes: CDO Introduction 101, Anti-Money

Laundering Training, Privacy Practices

SOFTWARE SKILLS

MS Excel, MS Access, MS Word, Lotus Notes, Data Entry, Account Control

System (ACS), ACP System (Access), Bank Accounting Systems, Commercial

Paper Tracking System (CPTRAC), Dbase, DTC Trade Suite, Electronic Trade

Request and Notification, FIRRE Billing System, Global Plus, International

Money Management System (IMMS), Inform, Issuing and Paying Agency (IPA),

One Stop, On-Line Reporting Information Network (Orion), Program Debt

Reporting Connect (PDR), Q-Trak, SunGard Investment Systems, TAS, Titan

Settlement Systems and WordPerfect. LSC Service Learning Project - Taxes

Versed on both IBM and Internet.

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