Customer Service Sales

JAMES R. MAJOR ****

*** ****** **** • Lawrenceville, GA 30043 • 848-***-**** • ***********@*****.***

SALES /MANAGEMENT/LEADERSHIP PROFESSIONAL

Award-winning versatile and flexible management professional with proven track record of providing executive

support for the New Jersey State Treasurer, excelling in the Middlesex County Prosecutor’s Office and Business

Management. Demonstrated proficiency in multitasking, skillfully excelling in several major projects while balancing

academics, professional and outside projects.

SUMMARY OF SKILLS

• •

Business Management Proposal and Research Writing

• •

Sales and Marketing PROMIS Gavel

• •

Communication and interpersonal skills Infoshare

• •

Goal oriented CJIS

• •

Self-motivated Power Point Presentations

• •

Meticulous attention to detail Microsoft Office

EXPERIENCE

County of Middlesex, New Brunswick, NJ Aug 2011- July 2014 Agent

Applied management and leadership experience in order to successfully investigate and participate in legal

proceedings, including the following:

• •

Identify case issues and relevant evidence Proficient in PROMIS Gavel

• •

Obtain and verify evidence Infoshare

• •

Collaborate with multiple police departments CJIS

• Solved cases

First Health at Woodbridge, Iselin, NJ Mar 2010-May 2011 Director of

Business Development/Office Manager

Provided a wide-range of sales and marketing strategies while managing the daily operations of a medical office,

including the following:

• •

Expand company reach and profit focus Compose formal proposal and research writing

• •

Conduct extensive research on customers and Create and implement new policies and

competitors procedures

• •

Attend workshops and tradeshows for Attend Health Fairs with clients

marketing purposes

• Produce in depth sales proposals and product

demonstrations

JAMES R. MAJOR 2014

724 Beacon Cove • Lawrenceville, GA 30043 • 848-***-**** • ***********@*****.***

Health Med Associates, Piscataway, NJ Mar 2008-Feb 2010

Director of Sales and Marketing

Managed and directed sales activities for Middlesex County, contributing to increased profits and consumer growth using

the following strategies:

• Design and deliver Power Point presentations to

large audiences with the company’s Medical

• Interface with existing and potential clients Director

•

• Create and distribute marketing literature

(EXPERIENCE CONTINUED)

The McCormac Group, LLC, Woodbridge, NJ Jan 2006- June 2009

Office Manager/ Executive Assistant/Deputy Field Director

Oversaw field activities related to the election of mayoral candidate John McCormac. Managed all administrative

activities, schedules, and travel arrangements for the CEO and Principals, in addition to the following tasks:

•

• •

Interface with clients and constituents Assist in all field related activities

• Perform and compose research and analysis

• Schedule and populate various events

• Employed Microsoft Word and Outlook for

scheduling a high volume of candidate

appearances

State of New Jersey Office of the Treasurer, Trenton, NJ 2002-2006

Executive Assistant to the State Treasurer

Managed the daily responsibilities associated with maintaining appointments, safety, and security of the state treasurer,

including the following:

• •

Develop advance requirements for meetings and Escorted Treasurer to all meetings and after hour

site visits functions

• •

Coordinated security detail with NJ State Maintain schedule of the Treasurer

•

Police for joint meetings with Governor and Research agenda items for meetings

Treasurer • Daily interaction with elected officials and

investors in person and by phone

Crystal Automall, Green Brook, NJ 1997-2000

Sales Representative

Consistently implemented results-driven customer service and sales strategies to exceed sales quotas and increase

company profits using the following strategies:

•

• •

Developed excellent sales and communications Participated in workshops to maximize

skills with clients and staff professionalism and sales’ potential

JAMES R. MAJOR 2014

724 Beacon Cove • Lawrenceville, GA 30043 • 848-***-**** • ***********@*****.***

• •

Steadily met monthly bonus objectives Toyota President’s Award for outstanding

customer service 1999

• •

Regularly received awards for customer service Chrysler Corporation’s Customer Service

evaluations Winner 1999

EDUCATION

Thomas Edison State College, Trenton, NJ. 2003-2007

Mass Communications

Relevant courses:

Technical Writing: Optimized written communication skills in a business environment

Media Relations: Researched the implementation of various media and marketing strategies

Speech Communications: Employed oral communication skills utilizing modern technology

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