Customer Service High School
Resume:
Amia Acosta
**** *. ***** ******, *********, OH *4111
Phone: 216-***-**** E Mail: **********@*****.***
Objective
To secure a position in an environment of growth to utilize my analytical and observational skills and develop my personal
and professional goals in the organization.
Experience
Westlake Village Senior Living November 2013 Present
Server
n
o Take food orders via phone and in person and deliver beverage orders
o Ensuring resident satisfaction
o Assisted resetting tables for residents meals
o Provide presentably efficient, and pleasant delivery of food
o Ensuring that quality standards and service are being delivered
n Marc’s Grocery & Deep Discount Store May – December 2011
Cashier
n
Restocking grocery bags/cleaning lanes
n
Facilitating service through retrieving carts
n
n Ohio State University EXT (Internship) June – August 2010
Student Teacher Assistant
n
Planned daily assignments for daycare children
n
Aided teacher in child development programs and nurturing activities
n
Education
Lincoln West High School Graduate 2013
Diploma
Extracurricular
Lincoln West High School – Volunteered assisting teachers with grading papers, tutoring, and maintaining a welcoming
environment for students.
Skills
Computer Aptitude – Solid understanding of MS Office Suite. Typing skills exceed 60+ words per minute.
Planning and organizing Refined planning and organizational skills that balance work, team support and ad hoc
responsibilities in a timely and professional manner.
Communication Deals with internal and external customers at all levels via telephone and email, to ensure successful
communication via actively listening and probing questions.
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Customer Service Facilitates requested needs via phone and in person interactions with customers. Resolves in depth
queries in a methodical manner independently and with internal and external business partners to find appropriate
resolutions, efficiencies and high level of quality.
Contact this candidate