Customer Service Administrative Assistant

Natalie Bates

931-***-****

***.*****@*****.***

*** ******** ****. ***********, **. 37160

OBJECTIVE An administrative position where I can learn and grow with the company as I complete

my college degree.

QUALIFICATIONS Administrative Assistant with a background in: Customer Service, Human

Resources,

Training and Caregiving.

EXPERIENCE Caregiver Services of Tennessee –Murfreesboro, Tn. 2011 –

Present

Position: Human Resource Assistant

• Place advertisements in areas where staff is needed

• Conduct phone screening interviews for perspective employees

• Manually created a curriculum to train employees on state mandated TNDIDD

material.

• Hire Employees and process new hire paperwork

• Responsible for training new hires on state mandated material in order to be in

compliance with TNDIDD state policy

• Set up applicants on TNDIDD Essential Learning (Relias) website if they chose to

not be taught in a classroom setting

• Process employee time-sheets in vivid-care program for payroll to be processed

Tennessee Personal Assistance, -Shelbyville, Tn. 2010-2011

Position: Direct Support Professional

• Assisted individuals with intellectual and developmental disabilities with

activities of daily living such as: bathing, grooming, cleaning, cooking, driving to

appointments etc.

• Accurately documented activities throughout shift to be in compliance with

state TNDIDD regulations

• Trained new workers how to do their job correctly in a variety of different

homes

• Administered mediations to clients in compliance with my certification in

medication administration

EDUCATION Middle Tennessee State University 2007-Present(off and on)

• Studies Business Education – Non Teaching

My concentration upon completing my degree will be Human Resources

Shelbyville Central High School 2003-2007

• Member of the National Honor Society

• Member of Spanish National Honor Society

• Member of DECA

• Member of Leo Club

REFERENCES 1.) Deborah Anderson – co-worker- 615-***-****

2.) Jennifer Gashaw – friend - 931-***-****

3.) John Parker - friend- 615-***-****

Contact this candidate