Customer Service Medical
Resume:
Zohra Nauzad
Hicksville, NY ****1
*************@*****.***
Objective:
To obtain a challenging and diversified position within a
company, where my strong office administration knowledge can be
utilized while obtaining new skills from employment.
Profile:
Quick learner Honest, reliable, and productive
Strong customer service Able to maintain an organized
skills working relationship with others
Fluent in Farsi
Education:
Hunter Business School Levittown, NY 2011-2012
Medical Office and Business Administration Diploma
Related Skills:
Microsoft Word Internet Applications
Microsoft Access Medical Terminology
Microsoft PowerPoint Medical Manager
Microsoft Excel ICD-9 and CPT Coding
Bookkeeping Medical Billing, Coding and
Keyboarding (45+wpm) Reimbursement
Experience:
Chucky Cheese, Hicksville, NY 2007-Present
Macy's, Hicksville, NY 2010-2011
Customer Service Associate
Receive payments by cash, check, credit cards, debit cards,
vouchers.
Answer phones, screen and forward calls, provide information,
take messages, and schedule appointments.
Train other cashiers on company equipment and policies.
Resolve customers' service or billing complaints by performing
activities such as exchanging merchandise, refunding money, or
adjusting bills.
Utilize good communications skills to communicate ideas to and
from management.
Greet persons entering establishment, determine nature and
purpose of visit, and direct or escort them to specific
destinations.
Use electronic scanner for inventory.
Answer customer questions, and provide information on procedures
and policies.
Establish or identify prices of goods, services or admission, and
tabulate bills using calculators, cash register, or optical price
scanners.
Contact this candidate