Customer Service Administrative Assistant

Ruth Perez[pic]

***-** ***** ***** ******* #**B, Rockaway Park, NY 11694 / Mobile

917-***-**** / Email: *********@*****.***

EXECUTIVE ADMINISTRATIVE ASSISTANT

Professional Profile

Professional Executive Administrative Assistant with over 15 years'

experience. Excellent communicator and problem solver with demonstrated

ability to promote a positive work environment. Experienced in providing

full secretarial, administrative and office management support to

colleagues in a busy office environment. Has a proactive and flexible

approach to juggling many different priorities, and able to work

autonomously and take ownership of all aspects of a task or project.

Experience with Micros11oft Word for Windows, Microsoft Excel, Microsoft

Outlook, Power Point.

Work History

3/2002-10/2013 ISI Capital, LLC, New York, NY

Executive Assistant:

Provided Executive Administrative support to the Company Principals.

Assisted with the Monthly Focus Reports, worked with external auditors to

support audits and ensured the integrity of accounting records through

reconciliation. Handle highly sensitive and confidential information.

Handled Calendar Management utilizing Outlook. Process and track expense

reports and reimbursements. Ensured proper internal controls in Accounts

Payable, reconciled vendor accounts and responded to inquiries. Order stock

and office supplies, open and distribute incoming regular and electronic

mail and other material, co-ordinate the flow of information internally.

Assist in the trade settlement process, processing of corporate actions to

avoid costly errors associated with incorrect positions for a late trade.

Responsible for trade capture, booking of trades, settlements, trade

breaks, and the resolution of all trade problems. Responsible for payroll,

accounts payable and receivables, opening and maintaining client accounts,

and maintaining and reconciling daily trade activities and money generated.

Assumed front desk responsibilities, greet visitors, answer phones and

route calls. Assist staff with copying, scanning and faxing as

requested. Compose professional correspondence and e-mails.

9/1996 - 3/2002 Integrated Strategies & Support, New York NY

Office Administrator/Secretary:

Provided Administrative Secretarial support to Executive Management in a

high pressured environment. Responsible for managing the warranty program

for Digital Equipment, generated payroll and accounts payable and

receivable, supervised and managed ten on-site technicians, assigned work

orders, creating invoices, filing receipts and dealing with all financial

documentation, provided customer service, and ordered supplies. Opening,

sorting and distributing incoming correspondence, including faxes and

emails. Filing and retrieving corporate documents, records and reports.

Responsible for Benefits Administration, workers compensation and

disability programs. Assist with recruitment, write job ads, call

applicants, and interviewed candidates. Prepared, typed, and handled the

important, and confidential documents, and reports of the management level.

Efficiently responded to the technical, and general inquires of the staff

members, and other clients.

Education

Katherine Gibbs Business School, New York, NY

Associate Degree in Business Management

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