RITESH C
*******@**********.*** 513-***-****
QUALIFICATIONS PROFILE:
Over 7 years of experience in packaging applications using WISE Package Studio
7.0/6.0/5.6/4.6, Flexera Admin Studio 11.5/11/10/9.5/9.0/8.0/5.5, LAN Desk, SCCM
2012/2007, SMS installer.
Expertise in Windows Installer Technology along with all versions of Windows Operating
Systems
Experience on managing the architecture of Microsoft App V and maintaining the Virtual
Application Servers.
Experience in OS Migrantions. Currently on App Migration from Win XP to Win 7 remediation.
Have knowledge on AppDNA and ChangeBASE for OS Migrations.
Experience in streaming the Virtual applications to Citrix XenApp Servers and maintaining the
Citrix farm.
Have good knowledge on Novell ZENworks, SCCM 2012/2007, SMS, Marimba, and Altiris
for Desktops.
Responsible for creating Collections and Advertisements for application, and rollout into the
environment, as per required, local and global deployment specifically user based and machine
based.
Have good knowledge on Active Directory, Group Policy.
Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules etc for
use with MSI’s
Experience in using Windows Installer SDK development tool Orca to work with MSI’s and
debugging for package review/cleanup.
Very Strong Knowledge of Windows Registry, File System, Services, ODBC Connections, COM
objects, Devices, Security, Windows 2000 Active directory services and other facets of Windows
OS .
Good understanding of conflict resolution methods, using Merge Modules and Conflict Manager.
Good experience creating, deploying, managing MSI installations and perform testing in uat
environments.
Extensively used Procmon,Filemon, Regmon and InCntrl for troubleshooting.
Strong experience in Scripting. Extensively used VBScript, Install Script, JScript, and Wise
Script when necessary.
Have knowledge on most of the troubleshooting tools for Virtualized Environment like ACDC,
App V Profile Janiator, AppV DSC Composition Tool, AppV Perser Tool, SFT Explorer.
Page 1 of 7
TECHNICAL PROFICIENCIES:
Packaging Windows 7 x64, Windows 7 x86, Windows XP, Windows 2000, Windows NT
Server 4.0 and Workstation, Windows 95, Windows 98 and MS DOS, Macintosh
Platforms
and UNIX.
Packaging Flexera AdminStudio 11.5/11/10/9.5/9.0/8.0/5.5, Installshield
2012/2011/2010/2009, Microsoft App-V 5.0, 4.6 SP2, SP1, 4.6,4.5,4.2
Tools
Wise Package Studio 7.0/6.0/5.6/4.6, AppDNA, ChangeBASE, Procmon, Orca,
Scripts, WINInstall, Advanced Installer, Quest. SFT Explorer,
SoftgridProfileJaniator, ACDC 2.0
Languages / C, SQL, XML, VB, MS Visio, VBScript, PowerShell, WMI, Win32, & HTML.
Technology
Databases MySQL, Oracle, MS Access
Management LANDesk, SCCM 2012/2007, Altiris, SMS, Marimba, Active directory, Group
policy, ZEN works, Citrix XenApp 6.5/4.5/4.0.
&
Deployment
Tools
Imaging tools VMware 7.0/6.5,VMWare vCentre,VMware vSphere, Symantec ghost 7.0, MS
Virtual PC
Master of Science in Computer Science and Electrical Engineering from State University of New York.
Bachelor of Science in Electronics and Communications Engineering from JNT University, Hyderabad.
PROFESSIONAL EXPERIENCE:
SandRidge Energy, Oklahoma City, OK Nov’13 Till Date
App V Consultant
Responsibilities:
Converting legacy applications to virtual applications using App V 5.0.
•
Responsible for repacking applications to .msi if the applications are not virtually compatible using
•
Flexera Adminstudio 11.5 and Installshield 2013.
Working with application teams for requirements and providing solutions for successful deployment.
•
Page 2 of 7
Responsible for integrating packages and software deployments into SCCM distributions throughout
•
the organization. Perform and validate test packages for Windows workstations.
Maintaining and supporting corporate standard operating system build process.
•
Perform SCCM & Citrix server administration and monitor tasks as required.
•
Responsible for performing software distribution and patch management to Windows PC’s, laptops,
•
and Citrix/Terminal servers.
Testing and configuring group policies.
•
Creating and maintaining systems documentation for testing and validation.
•
The Northern Trust, Chicago, IL Oct’09 – Oct’13
Application Consultant
Responsibilities:
Working as an application steward to produce the installation instructions needed to package an
•
application, which involves interacting with the technical contact and owner of the application to
produce the desired results.
Working with Applications for App Remediation, from Win XP to Win 7 and Win 7 x64
•
Conversion.
Working currently with SCCM migration from SCCM 2007 R2 to SCCM 2012.
•
Responsible for App V sequencing and streaming as part of virtualization process.
•
Modifying the .OSD files to set the dependency applications as part of sequencing bundle.
•
Responsible for performing Dynamic Application Virtualization of applications and managing
•
the architecture of App V and maintaining the Virtual Application Servers.
Converting the .MSI to App V sequenced application for deployment.
•
Working on App V applications as per desired and publishing on to the required workstations.
•
Involved in configuring the App V Server, Sequencer and App V Client for Virtualization
•
Process.
Also used Citrix Virtualization technology (Streaming and Profiling) for deployment process.
•
Using Service now for tracking the overall process of Applications, sunset Remedy Console in
•
process.
Working on troubleshooting, various issues during publishing and launching of various applications
•
by modifying the .OSD files by embedding custom scripts.
Page 3 of 7
Repackaging the applications using AdminStudio 11.5,11,10,9.5 and creating the Transforms.
•
Responsible for migration from LANDesk to SCCM 2007.
•
Working on Conflict Manager to resolve the conflicts in Registry Keys and Files.
•
Responsible for writing the Custom Actions necessary for the required functionailty of the
•
application as per desired outputs.
• Responsible for creating Collections and Advertisements into the SCCM Console for automatic
deployment to user desktops.
• Writing Batch Files for multiple. MSIs and Patch (.MSP’s) Installations according to the
requirement.
• Responsible for creating the install and uninstall files using Autoini for pushing the created
applications to the desired machines for UAT and Deployment thru LANDesk 8.8.
• Supporting of business users in both testing and production environments including packaging of
applications and distribution & management of application objects to testing (UAT) environment.
• Taking the support of Remedy Management Console for implementing the tasks as per required for
faster resolution of assigned tickets.
• Analyzes complex system and system configuration issues and provides solutions.
• Performing vigorous UAT to verify that the MSI is operating correctly for install, uninstall and
repair/reinstall actions.
• Responsible for Using VMWare 6.5 Software for having clean base OS for packaging and testing
under Locked down Environment.
• Scripting Languages used include VBScript, Install Script and Win Batch.
Environment: Microsoft App V 4.6 SP1, 4.6,4.5, Citrix Management Client, Adminstudio 11.5,11,10,9.5,
Installshield 2012,2011,2010, LANDesk 8.8, Windows 7, Windows XP, Windows NT, VMWare
Workstation 6.5, SCCM 2012/2007, Orca, Marimba, InCntrl, Filemon, Regmon, ODBC, VB Script.
Trinity Health Care, Muskegon, MI Oct’08 –Aug’09
Application Packaging Engineer
Responsibilities:
Responsible for deploying, packaging, supporting of packaged applications using Novell Zenworks
•
tools such as Work flow Manager, Application Manager and AdminStudio 9.0
Designing and creating the objects for the packaged applications and management and support
•
utilizing the IBM Tivoli for Desktops and Servers
Page 4 of 7
Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules
•
(MSM) and Patches (MSP) according to the package requirement using AdminStudio Installshield
2009.
As an application packager was responsible for packaged applications to be delivered to desired
•
desktops and servers.
Responsible for migration of 700 users 80 application from Citrix XP Farm from 4.0 to 4.5.
•
Responsible for Install, maintain & monitor Citrix 4.5 Server.
•
Worked for delivery of applications via Citrix XenApp.
•
Have experience on sequencing and profiling the applications.
•
Created and deployed software packages using Marimba. Deploy packages via Marimba to over
•
60,000 workstations, Microsoft 2k and 2K3 servers and Citrix servers throughout the country.
Administered Marimba servers including master transmitters, repeaters and proxies. Monitored
•
proxy status and troubleshoot as necessary.
Ability to manage the Workflow Manager Process from the initial request, collection of
•
requirements, creating silent install packages, test application validity, certifying the
application, document the process and submission of application in a chained process.
Played an important role in server administration to deploy applications, create collections and
•
advertisements, MSI development, testing and documentation.
Was responsible for the application gathering, packaging, scripting, testing, publishing and
•
documentation throughout the whole process cycle.
Performed QA Testing for verification of packaged MSI/MST whether it operating according to the
•
company standards while install, uninstall, repair and reinstall processes.
Documentation of troubleshooting & issue resolution along with strategic planning, scheduling, and
•
tracking of software distributions
Responding to assigned priorities of applications and application suites.
•
Converted the legacy setups to MSI with Install shield AdminStudio and worked with team to
•
troubleshoot and modify existing packages as part of this conversion project.
Successfully converted the ZENworks application objects into Windows installer Packages.
•
Environment: InstallShield AdminStudio 9.0, Windows XP, Windows NT, VMWare Workstation 5.5,
SMS Installer 2.0, Orca, Marimba, InCntrl, Filemon, Regmon, SMS, Zenworks, ODBC, VB Script.
Progressive Insurance, Cleveland,OH Feb’07 – Oct’08
Page 5 of 7
Application Packager
Software packaging project to develop, customize the installations and support their large user base.
Involved in requirement gathering, packaging, scripting, testing, publishing and documentation.
Responsibilities:
Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules
•
(MSM) and Patches (MSP) according to the package requirement using InstallShield AdminStudio
8.5 and Wise Package Studio 7.0.
Worked as an application steward to produce the installation instructions needed to package an
•
application. This involved interacting with the technical contact and owner of the application to
produce the desired results
Created Custom Actions that add additional functionality to an MSI using VB Script and Wise
•
Scripts
Experience on managing the architecture of App V and maintaining the Virtual Application
•
Servers.
Responsible for performing Dynamic Application Virtualization of applications.
•
Have experience on sequencing and profiling the applications
•
Worked on converting the applications which were packaged using old SMS and ZENworks into
•
Windows installer packages.
Created Windows Installer merge modules and installers using WiX and InstallShield.
•
Developed graphical bootstrapper and CD autorun tool in C++ to check system requirements and
•
automatically install prerequisites.
Developed custom action code in C++ and Java on Windows, Linux, and Solaris.
•
Used debugging tools such as Filemon and Regmon to investigate the permissions on files and
•
registries in order for the application to function properly
Involved in Internal Testing of the packaged applications for standards and functionality before
•
actually submitting to the Testing Team
Used Orca for editing and validating the MSI packages
•
Worked with the end users to troubleshoot problems with the packaged applications
•
Used VMWare 5.5 Software for having clean base OS for packaging and testing.
•
Worked on managing Domain and Local accounts, Cross domain authentications by using Active
•
Directory.
Packaged applications that are managed by Group Policy and Deployed by SMS Tool.
•
Page 6 of 7
Involved in documenting the standards and procedures employed for packaging and testing the
•
packages
Environment: InstallShield AdminStudio 8.5, Wise Package Studio 7.0, Windows Vista,Windows XP,
Windows NT, VMWare Workstation 5.5, App V, Orca, Test Director, InCntrl, Filemon, Regmon, Group
Policy, SMS, Zenworks, ODBC, VB Script, Wise Script, Active Directory, Group Policy.
elDes Moines, IA April ’06
Page 7 of 7