Human Resources Customer Service

CARISSA L. FERNANDEZ

http://linkedin.com/pub/carissa-fernandez/53/97a/a82

* ****** ***** ******: 201-***-****

Fairview, NJ 07022 *************@*****.***

OBJECTIVE

Seeking to work within a challenging environment that will utilize and further sharpen my Human Resources skills.

PROFESSIONAL EXPERIENCE

December 2013 – May 2014

Kaztronix, Iselin, New Jersey

CONTRACTOR – Coordinator, Talent Acquisition (Ferring Pharmaceuticals Inc.)

Responsible for coordinating the administrative and recruiting activities in support of the Talent Acquisition function.

Assisted Senior Manager of Talent Acquisition on various projects and assignments.

Provided overall support for the Talent Acquisition function and HR Department.

Created new hire files and prepared/collected new hire paperwork.

Responded to candidate correspondence/inquiries.

Coordinated and scheduled phone screens/interviews (some travel included).

Assisted with the development and creation of efficient processes for recruitment practices.

Maintained and tracked requisitions and other related data in ATS.

Maintained and updated Talent Acquisition recruitment spreadsheets.

Liaison between potential candidates and HR Department/Hiring Managers.

Prepared offer letters and new hire packages.

Performed background checks/scheduled drug screens via ADP/Pembrooke (previously via

Ceridian/Sterling).

Sent out hire notifications [eProvisions] to necessary departments/business units.

Other responsibilities included, but were not limited to:

Assisting HRIS team with entering PTO (ADP).

Maintaining Ferring’s Contractor Database.

October 2012 – December 2013

Leafstone Staffing Services, Hackensack, New Jerse y

CONTRACTOR – Human Resources Coordinator (Screen Actors Guild - American Federation of Television &

Radio Artists)

Dec 2012 – Dec 2013

Responsible for providing administrative support to the Director of HR and Administration, as well as the HR Manager

(East Coast).

Recruitment for exempt, non-exempt and temporary positions including internal/external job postings, phone

screens, employment verifications, reference checks, background checks, employee testing, offer letters,

wage notices; makes hiring recommendations, TBNT’s.

I9 administration/E-verify – certified.

Coordinated employee on-boarding and new hire orientations.

Assisted with the creation of disciplinary and termination memos.

Processed employee status changes including, new hires, terminations, promotions and salary increases.

In coordination with the manager of human resources, created job descriptions.

Collection of benefits information, answering general inquiries regarding commute r benefits, 401(k) and related

benefits queries.

Creation of personnel files.

CONTRACTOR – Human Resources Assistant (Takasago International Corporation)

Oct 2012 – Nov 2012

Creation of ID Access Cards and personnel files.

Processed new hires, terminations, promotions and salary increases.

Relieved Switchboard Operator/Receptionist for breaks, lunch and time off.

C. Fernandez – Resume pg. 1 of 2

November 2007 – August 2012

Fifth & Pacific Companies, Inc., North Bergen, New Jerse y

(Formerly known as Liz Claiborne, Inc. & currently known as Kate Spade & Company)

HRIS COORDINATOR (Promoted from HRIS Records Assistant)

Sep 2010 – Aug 2012

Added responsibilities (including duties listed under HRIS Records Assistant):

Primary contact for Unemployment Verifications.

Worked with Lucky Brand HR professionals on implementing new guidelines for the Retail population, with

regard to proper file retention at store locations/submission to the HR Corporate Office .

Updated reporting structure (PeopleSoft).

Employee record’s management (adding rows: title change s, salary changes, address changes, name

changes, etc.) in PeopleSoft.

Created PeopleSoft User ID’s/accounts – managed security access.

HRIS RECORDS ASSISTANT (Hired from Kelly Services, Temporary Associate)

Nov 2007 – Sep 2010

Primarily responsible for matters involving the Human Resources Department Records Room and maintaining

company personnel files. Secondary responsibilities include data entry and assisting with Retail Support via Service

Now/MAGIC Self Service.

Managed temporary staff assisting with File Room functions.

Successfully adapted to fluctuation of responsibilities within the position due to company restructuring.

Kelly Services, North Bergen, New Jersey March 2007 - November 2007

TEMPORARY ASSOCIATE ON-SITE FOR LIZ CLAIBORNE, INC.

Reported to multiple assignments within the corporate offices of New York and New Jersey (Headquarters). Titles

were as follows: Data Entry Operator III; Accounting Clerk I; Receptionist II; Administrative Assistant I; Food Services

Specialist; Administrative Assistant II; Clerk III; Receptionist I.

Assisted with preparations of seasonal clothing -line boards for meeting display.

Responded to client, company representative, and vendor inquiries during Fashion Market

Week/Participated in wait staffing in the Accessories Department.

OTHER EXPERIENCE

Candler Coffee Corporation (Candler USA), Englewood, New Jersey July 2005 - April 2006

SALES ASSOCIATE/CUSTOMER SERVICE REPRESENTATIVE

Staples, Edgewater, New Jersey September 2003 - July 2005

CASHIER/CUSTOMER SERVICE REPRESENTATIVE

EDUCATION

Capella University, Minneapolis, Minnesota August 2012 - Present

Bachelor of Science in Business: Human Resources Management (online curriculum)

(Current Credits – 45; Remaining Credits – 64)

Academy Of Massage Therapy, Englewood/Hackensack, New Jersey January 2006 - March 2007

Certification: Clinical Massage Therapy

PROFICIENCIES

ADP Workforce Now / ADP Screening & Selection; PeopleSoft; Ceridian; Recruit Track / Resutrack; Service

Now

Microsoft Office (W ord, Excel, PowerPoint & Outlook)

C. Fernandez – Resume pg. 2 of 2

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