IT Manager
Resume:
EDWARD G. POL
**** *. ********** ***. ****., #***
Hallandale Beach, FL 33009
*****@****.***
IT MANAGER
IT Manager with extensive hands-on technical and business experience, including project management,
trouble shooting, installing and upgrading. Work well with computers and people at all levels of the
organization, often used as a go between for technical and non-technical issues. Run Help Desk. Instruct
employees in the use of software. Contribute to a healthy productive culture in the workplace.
Performance driven, self-motivated, exceptionally well organized. Speak and write in Spanish.
COMPUTER SKILLS
Operating Systems:
Windows Server 2008 R2, 2003, Windows XP, Windows 2000, OpenVMS, Mac OS and Linux
Programming Languages:
PHP, HTML, CSS, C. and Vax BASIC.
Desktop Application Software:
Microsoft Excel, Word, Outlook, Access, Dreamweaver, Visio, Open Office.
Additional IT skills:
MSSQL, MySQL, Telnet, DNS, DHCP, SMTP, network installation (LAN/WAN), wireless LANs,
IIS and Apache, Mail Server Installation and maintenance, Active Directory, PC repair and
troubleshooting.
PROFESSIONAL EXPERIENCE
MDR Fitness Corp., Sunrise, FL
IT Manager 2001 – Present
Oversee a fulltime staff of 3, consisting of a network administrator, PC technician and Oracle Database
Administrator. Assume overall financial accountability for the IT department including developing and
managing an annual IT budget of $100,000.
Ongoing Development of CRM package to replace legacy system (PHP/MySQL)
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Designed a dynamic web page (PHP/MySQL) questionnaire for customers that recommend
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products.
Setup VPN to secure offsite communications.
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Setup 802.11n WLAN for the shipping department to facilitate real-time inventory control.
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Reduced bank deposit processing time by 95% by using a Frame Relay connection to Chase
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Paymentech.
Improved real time inventory control by configuring and installing a wireless network.
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Increased employee productivity by providing training for MS Office and Oracle Order Entry.
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Utilize Oracle Metalink and Oracle forums to resolve application issues.
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Implemented a Client-Server network making managing the network much easier.
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Managed a staff of 8 consultants during the initial setup of Oracle.
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Manage and work the Help Desk.
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Edward Pol *****@****.*** 305-***-**** 1835 E. Hallandale Bch. Blvd., #817 Hallandale Bch, FL 33009
Edward G. Pol
Page 2
MDR Fitness Corp., Sunrise, FL
Applications Developer /Systems Manager 1994 – 2001
Built software to help achieve sales goals and make each department more effective.
Designed and implemented the LAN for the new location.
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Setup the IT infrastructure when the company moved to a new location.
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Designed and implemented a Multi Level Marketing module to calculate the commission for
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10,000 distributors along with reporting tools saving $100,000’s in software purchases.
Increased call center productivity by redesigning the layout and selecting a new phone system.
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Negotiated purchase of new $100,000 mainframe.
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Modified in-house software to work in new OS and then moved all company data to new
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mainframe.
Created a Time Management system for payroll, increased security and speed of payroll.
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MDR Fitness Corp., Miami, FL
Systems Manager 1990 – 1994
Implemented security setup on Vax system and modified RMS database to maximize speed.
Implemented LAN/WAN covering 2 adjacent buildings.
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Reduced bank deposit processing from hours to minutes by creating software to communicate
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with our bank electronically.
Reduced order processing time and error rate by reorganizing picking operations, and by
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incorporating barcodes and barcode readers in shipping department.
Increased order managements usability and increased database security by redesigning the
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application software.
Designed commission reports for department store employees.
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Saved the company $10,000 by designing a manifest generation system approved by the US
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Postal Office, UPS, and Federal Express.
Set up the companies Accounting and Inventory control package.
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Hardware repair of company Personal Computers.
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Created reports analyzing TV advertising performance.
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EDUCATION / Skills
Oracle University, Ft. Lauderdale, FL
Oracle DBA Fundamentals
Oracle University, Orlando, FL
Intro to Oracle and PL/SQL
Oracle University, Miami, FL
Intro to Oracle9i
University of Miami, Coral Gables, FL
BS in Electrical Engineering
Edward Pol *****@****.*** 305-***-**** 1835 E. Hallandale Bch. Blvd., #817 Hallandale Bch, FL 33009
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