Customer Service Representative
Resume:
Monica S. Ellis
Los Angeles, CA 90018
*************@*******.***
OBJECTIVE To obtain a position as a Customer Service Representative.
QUALIFICATIONS
Over 7 years of experience in the cashiering, retail, and postal service and
•
warehouse.
Excellent written and verbal communication skills.
•
Experienced in using office equipment, fax machine, copier and scanner.
•
Typed memos and correspondence using MSWord
•
Answered multi line telephones; directed calls and took accurate messages; stocked
•
office supplies.
Detail oriented; skillful at prioritizing.
•
Office skills: multi phone systems
•
Operating pallet jack, sealing packages, organizing mail.
EXPERIENCE
DIANAS HOMES Harbor City, CA
Client Care 11/12 05/13
Assisting four mentally challenge women with activities of daily living.
•
Administer medication and chart daily behaviors.
•
Encourage outdoor and indoor activities.
•
Daily maintenance for facility.
•
PRONTO TRANSPORTATION Los Angeles, CA
Receptionist (contract) 06/10 09/10
• Greeted 20 30 customers per day and explained to them about company products.
• Answered telephones, faxed and made copies.
• Distributed payroll checks and mailed promotional discounts to customers
MAIL CLERK Los Angeles, CA
United States Postal Service 09/07 08/08
• Sorted Mail; letters, flats and parcels and serviced 20 50 customers per day
• Answered telephones, track and confirm packages
• Picked up customers late packages and dispatch evening mail
DOCUMENT VERIFIER Los Angeles, CA G2
Secure Staff 05/07 09/07
• Greeted over 200 passengers per day
Checked passengers boarding passes for the correct date, time and location
•
Transferred disable passengers to and from there terminals
•
EDUCATION
2000-2004 High School Diploma
Sojourner Truth High School
Gaps of employment : Los Angeles Trade Technical College.
Contact this candidate