Customer Service Sales
Resume:
imon Tejada
S ***
**** ******** ****** ******* ****, CA 91706 ***********@*****.***
Professional Profile
Over fifteen years experience in sales brand development with proven expertise in
strategy planning, business development, team building, and improving efficiency
of operation.
Successful in creating and implementing strategic plans, administering budgets,
and developing improved processes to enhance performance, efficiency, and
productivity.
Ability to instill vision to achieve company objectives and contribute to
organizational planning and strategizing.
Demonstrated success in managing sales/account managers to ensure targets are
met or exceeded.
Accomplished in superior business relationship building to ensure reliable
partnerships.
Professional Experience
Account Manager / Freight Coordinator
One Stop Logistics December 2013 – current June 2014
Certified Trained Logistics/Transportation Freight Coordinator
Progressive, results oriented freight coordinator with immediate proven business
development and new business acquisitions. Yielding high revenue streams for One
Stop Logistics, while creating customized programs and long term supply chain
solutions, planning, with optimum customer service. My clients (customers) are
able to reduce overall costs while receiving best in class service.
Knowledge & Specialty:
Customized IT systems
•
Industry Vertical Solutions
•
Domestic Transportation (FTL, LTL, Rail, Air)
•
Create and provide Bill of Lading
•
Secure Rate Quotes with multiple core carriers
•
Schedule and book carrier for pick ups
•
Carrier terminal contact information
•
Track and Trace Shipments
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Confirm delivery status
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Review billing information
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Single point of contact account rep for each client
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Production Manager
SigmaSix Apparel / Marisa Kenson Collections 2011 – 2013
Supply chain management. Purchase of trims / fabrics & Inventory control.
Maintain a strong field presence with all contractors. Source, place and follow
through from development, to sampling, through to production, final inspection to
insure of on time deliveries with compliance assurance.
Freelance Sales
The Dye House, AmeriThreads 2010 2011
Generated new business and established new accounts such as, PJ Harlow, PSDI,
Scrapbook, Ella Moss
Production Manager
Cinbee Apparel Los Angeles, CA 2007 2010
Managed existing accounts for Full Package Embroidery Company, as well as new
accounts, from sample/development through production, Consisting of art
department, trims and production staff.
Helped generate production profitability through prompt action and production
systemizing.
Assistant Branch Manager
HillTop Lending Santa Ana, CA 2004 2007
Recruited and staffed the office: Loan Officers and Processors.
Responsible for complete account management from a staff of fifteen Account
Agents/ Loan Officers in producing the highest level of revenue and integrity with
efficiency to maximize productivity.
Strong relationship building with outside sourcing of Title & Escrow companies.
Business development and Inventory management with a multitude of Lenders to
maximize optional product availability.
Branch Manager/Loan Officer
Ameriquest Mortgage Co. Orange, CA 2002 2004
Develop and integrate Sales Forecast Plans on a monthly and quarterly basis.
Manage, develop and mentor all Account Agents.
Manage Processing Department for complete compliance in Lender Practice.
Govern Lender Pricing Matrix to drive margin and maintain accurate systems
compliance.
Office Manager/ Sales Manager
J.B. Enterprises Los Angeles, CA 1997 2002
Silk screen / Embroidery / Heat transfer / Rhinestones / Full Package Facility
Staff and Manage Sales Account Team
Work directly with Sample and Production Departments on demand planning to
insure timely deliveries with a high quality standard.
Work closely with Customer Service and Sales Team to insure all customer
demands and compliance are being met.
Liaison between accounts Design Departments and our Inhouse Development
Team to generate consistency with customers creativity, vision and trend
forecasting.
Assistant Production Manager/Trim Buyer/Quality Control
Jones Apparel Group Los Angeles, CA / New York, NY 1992 1997
Responsible for Purchase and Inventory Management of all trims produced in Los
Angeles at a rate of two hundred thousand units per month consisting of fifteen to
twenty styles per season.
Worked directly with Quality Control and Production Teams on demand planning
to insure on time delivery and full compliance requirements.
Quality Control
Z Cavarricci Los Angeles, CA. 1991 1992
Quality Control
Cherokee Apparel Sunland, CA. 1990 1991
Education
Mt. San Antonio College Walnut, CA. 1988 1991
Business Major
Skills
Certified in office applications: Word, Excel
Fluent in two languages: English, Spanish
Able and willing to travel
References
Available upon request
Contact this candidate