Customer Service Sales

S. MAHDY SADRADDINI

***********@*****.*** Tel: 647-***-****

*** ******* **,

Toronto ON, M2K 1P8

SUMMARY

I have gathered an invaluable degree of economic knowledge and other transferable skills from my

education and previous work experiences, such as making conversation with clients, marketing, and

building up relationship, sales and customer service.

RELEVANT EXPERIENCE

Canada Post 02/2014 – present

Delivery Planning Officer Greater Toronto Area, ON

• Analyzing urban areas and road networks in different communities to plan and optimize delivery

• Making the best possible decision to locate community mail boxes in neighborhoods by inspecting

the chosen locale

• Creating engineering guides for installation by surveying each site

Target 11/2013 – 01/2014

Seasonal Sales Floor Team Member Calgary, AB

• Greeting and welcoming guests to store, and helping them find items they look for, plus answering

telephone inquiries

• Stocked and back-stocked the inventory in store, and cashiered to provide great guest experience

• Embracing the team-oriented environment at Target, taking part in team activities and learning

while having fun

CT Homes 07/2013 – 10/2013

Assistant Toronto, ON

• Provided assistance in procurement of construction material for renovation of condos and houses

• Marketing service contracts and maintenance services

• Relationship building with clients through interactions, and mostly focusing on to do tasks

• Supervised and inspected job sites prior to presentation to ensure client satisfaction with job in

progress and finish

Centre for Industrial Relations and Human Resources, University of Toronto 09/2012 –

03/2013

Research Assistant – Geospatial Analysis Toronto, ON

• Developed new method to check the spatial compatibility of Honduran national survey with the

existing local boundaries

• Proposed procedural changes to existing methodology to improve the results of network analysis

• Communicated effectively with lead researchers to exchange ideas on the details of the project

• Collaborated in research on spatial attributes of global subway systems by obtaining data from

various online sources, such as Google Maps

Jaffari Community Centre 01/2012 – 02/2012

Office Administration Vaughan, ON

• Assisted the senior accountant and the data entry clerk in managing and organizing data related

to past business transactions of the centre with persistent attention to details

Centre for Environment, University of Toronto 05/2011 – 08/2011

Research Assistant – Green Roofing GIS project

Toronto, ON

• Created research methodology to resolve the research problem

• Coordinated with external sources from University of Waterloo to obtain necessary spatial data

for the project

• Recruited, trained and supervised a junior assistant to assist with the project including searching

online resources and using technology for spatial analysis

• Prepared technical report outlining findings for the lead researcher

Organics Delivered Ltd. 05/2010 –

08/2010

Distributor Toronto, ON

• Distributed wide range of information to introduce the company and answered customers’ inquiries

• Surpassed the company’s business goal of 10 leads per day, and successfully prospected potential

clients for sales follow up

• Leveraged excellent communication and interpersonal skills through customer interactions

OTHER ACTIVITIES

• Career Fair Volunteer, Jaffari Community Centre, Vaughan, ON 01/2013

• Map Designer, Student Life Leadership Workshop, University of Toronto, ON 09/2010 – 02/2011

SKILLS

• Superior organizational and time management skills

• Meticulous attention to detail

• Highly motivated and self-driven in a fast paced environment

• Effective communication and analytical skills

• Strong interpersonal and influencing skills

• Advanced knowledge of Microsoft Word, Excel, Power Point, Outlook, and ESRI ArcGIS

EDUCATION

Bachelor of Science (with distinction), University of Toronto, Toronto, ON 2013

• Physical and Environmental Geography

• Geographic Information Systems (GIS)

• Environmental Economics

References Available Upon request

Contact this candidate