Customer Service Technician
Resume:
Willie Brown, III
Lubbock, TX ****7
E-Mail: **************@*****.***
OBJECTIVE: Seeking a competitive position where I can utilize my extensive experience towards career advancement and
continuous development.
EXPERIENCE:
08/12-Present Sodexo, Inc. Lubbock, TX
Custodian
Assignments include sweeping, mopping and vacuuming classrooms, offices and hallways
Maintains gym floors and bleachers
Also assists in waxing and buffing tile floors throughout the facility
03/07-07/12 Sears Roebuck and Company, Melrose Park, IL
GRC Line Technician II-Diagnostician
Tasks include diagnosing and repair of lawnmowers, high wheel trimmers, edgers, snow throwers, and riding mowers
Competently assembled home gyms, treadmills and exercise bicycles
Assists in minor cosmetic repairs of stoves, washers, dryers, and refrigerators as needed
Trains other less experienced technicians on proper repair and testing of customers equipment
06/06-12/06 FYI and Associates, Inc. (Pace Suburban Bus ), Arlington Heights, IL
Copier/Forms Coordinator
Performs various copying/bindery jobs
Responsible for the operation and maintenance of ten copiers and supplies
Manages and fulfills forms requests for the eleven Pace divisions
05/00-01/01 Action Temporary Services (Netcom, Inc.), Wheeling, IL
Electronics Bench Technician-Line Leader
Troubleshooting, repair, and maintenance of circuit boards and components used in various types of equipment
Assigned work to other technicians on the line
Designed and kept documentation for nightly progress reports
12/99-02/00 Kelly Services (Qualex-Kodak), Downers Grove, IL
Silver Recovery Technician
Maintenance of silver recovery units for one hour photo machines
Replacement of film and paper racks in one hour photo machines
02/98-03/99 J. Cuellar, Inc. (Xerox), Oakbrook, IL
Customer Service Technician
Repair and servicing of various models of copiers and fax machines
Maintained a personal parts and tool inventory valued over $9,000
04/89-06/96 United States Air Force, Osan Air Base, Republic of Korea
Aircraft Electrical and Environmental Systems Journeyman
Service, repair, inspections, calibration, and requisition of aircraft equipment, liquid oxygen carts, life rafts, parts, and
precision measurement tools
Accountable for ordering and maintaining technical data, tool inventories and various parts for aircraft serviceability
EDUCATION:
May 2004 Westwood College of Technology, Schiller Park, IL
Associates of Applied Sciences in Computer Network Engineering
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