Customer Service Sales Representative
Resume:
Kyondria Gaines
Trotwood, OH 45426
******.****@*****.***
Education:
ITT Technical Institute, Dayton, Ohio
Associate of Applied Science – Drafting and Design Technology
December 2013 to Present; Anticipated graduation: September 2015
GPA 4.0
Work Experience:
United States Army National Guard, Piqua Ohio
Heavy Truck Driver
Responsibilities:
• Load/unload also transport different materials/equipment from armory to armory in Ohio as
needed.
• Maintain condition/well-being of trucks and other equipment needed to complete jobs
Accomplishments:
Received a Drivers Badge for reaching 1,000+ miles accident free
Received an Army Commendation Medal for contributing 4,720 miles and transporting
200+ tons of supplies across Regional Command South in Kandahar Airfield, Afghanistan.
Deployed to Afghanistan and completed a 9 month tour
Skills Used:
Leadership, communication, customer service/ quality service, discipline
Cutco Quality Knives, Dayton, Ohio
Sales Representative
October 2011 to April 2012
Responsibilities:
• Demonstrate the quality and efficiency of Cutco Quality Knives by presenting them to
customers
• Schedule appointments with customers to meet weekly quota
• Attend weekly staff meetings and seminars to further my professionalism and skill
Accomplishments:
Sold $2,000+ in Cutco products to customers
Skills Used:
Customer Service, communication, people, marketing/advertisement, time management
Serenity Home Health Care, Dayton, OH
Housekeeper
October 2010 to June 2011
Responsibilities:
• Dusting, sweep/mop/vacuum floors, clean and sanitize restrooms, offices and main lobby.
Also organizing folders and files, as well as answering phones.
Accomplishments:
Was recognized for outstanding cleanliness and level of professionalism. Also
recommended by many customers for my kindness and efficiency.
Skills Used:
Cleanliness, customer service, communication, organization
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