Sales Manager
Resume:
JOHN MULVIHILL
**** *. ***** ******, *********, CO 80128
Email: ******@***.***
PROFESSIONAL EXPERIENCE
• 10+ years in Sales and Sales Management functions
• 5+ years in Major Account Development and Retention
• 3+ years in Service Management functions
• Exceeded Sales Targets / Goals consistently
• Developed and maintained solid customer relationships at all levels.
• Established targets for profitability in Sales and Service Departments
• 14+ Years in Supply Chain and Facilities Management
February 2002-Present
Frontier Business Products, Denver, Colorado.
Sales Team Leader / Solutions Specialist
• Manage activities of assigned Account Managers. Monitor Team daily activities,
assist in qualifying new opportunities, determining appropriate solutions based on customer
needs, presenting proposals, and securing commitments for business from new and existing
accounts
• Increased Team Revenues 62% in 2013 and 41% in 2012. Highest Team Gross
Profit in 2013
• Train Sales Team on Product Offerings and Sales Processes
• Integrated second major product line into Company Offerings 2012
Senior Major Account Manager
• Managed 4 Hospital Accounts with MIF of 270+ MFP Placements
• Managed 3 Global National Accounts with 100+ locations and MIF of 600+ MFP Placements
• Managed Contract Negotiations and Renewals with Major Accounts
• Deployed Nationwide Scanning Solution for Ball Corporation in 2008
• Upgraded Nationwide Scanning Solution for Ball Corporation in 2013
• Periodical review of system performance and adherence to Major Account customer’s Green
Initiatives
• Strategic use of National Account Programs and Vertical GPO’s
• Top Annual Single Revenue Producer 2012 and 2013. Top Team Producer October 2013-
April 2014
Business Development Manager
• Consistent Top Revenue producer (23 of 38 months.)
• Developed new accounts. Increased account penetration and improved workflow.
• Increased Current Account Revenues averaging 7-9%
• Developed and deployed a Wide Format Sales Strategy for sales staff of 19
• Sold first Managed Print contracts for Frontier Business Products
Service Manager / Team Leader
• Restored profitability to Service Division in less than 6 months after 18 months of
unprofitability
• Created incentive program for service technicians based on performance
• Created Technical training and testing/certification curriculum for service staff
June 1986-August 2000
Mercury Companies / United Title Companies Lakewood, Colorado.
National Director of Procurement
• Manage Procurement and Supply Chain for 300+ locations
• Managed Operating budget in excess of $8M
• Responsible for the purchasing and managing of Office Leases, Office Equipment, Fleet
Vehicles Vehicle Fleet Management
• Provisioned Wide Area Network (WAN) for all locations to include all data circuits (switched
and point to point) and switched telephone service, saving $120K per year.
• Managed 12 IT Staff members
• Managed In-House Print Shop to service all outlying locations
Implemented web based on-line ordering to improve service delivery by 60%
Purchasing Manager – Colorado Operations
• Managed Procurement and Supply Chain for 65 offices
• Developed and managed Capital budget of $2.5M
• Developed and implemented a centralized procurement process which reduced overall
expenses by 27% in first 3 years and 4-9% each year over a seven year period
• Implemented a centralized IT Department of 7 employees that supported 65 locations
EDUCATION
Bachelor of Science : Willamette University, Salem Oregon 1984
Computer Knowledge : MS Office, SharePoint, SalesForce, eautomate, ACT, MS Outlook,
PPDM
Certificates of Completion : Ricoh Connects / Ricoh University
CAREER ACHIEVEMENTS
• Sales Employee of the Month and/or Team Leader of the month on numerous occasions
• Top Annual Revenue Producer and Top Units Placed 2008 – present
• Top Full Team Producer Consecutive Months Oct 2013 – April 2014
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