Customer Service High School
Resume:
Priscilla Johnson
Security officer / Customer Service Professional
Ellenwood, GA
******************@*******.*** - 678-***-****
A challenging position that will utilize my highly developed interpersonal, analytical,
Communicable and will allow me to grow into position of broader responsibility.
WORK EXPERIENCE
Security Officer
Woodruff Arts Center/ High Museum - Atlanta, GA - April 2013 to April 2014
Responsibilities
Alarm responses, escort vendors, protect artwork, crowd control
Accomplishments
Leadership, keeping everyone positive, always giving a helping hand
Skills Used
Rovering, Customer Service, Conflict Management
Security officer
Allied Barton Security - Atlanta, GA - November 2011 to April 2013
Performed customer services duties daily
*Upkeep of daily log written during every assigned shift
*Monitor CCTV of the exterior and interior of the building
* Responsible unlocking and locking down of the facility
* Perform daily safety patrols of the facility
* Badge access control, issuing badges, checking for badges of anyone in the facility
*Monitor the walk through metal detector, hand wand duties.
Security Officer
GEORGIA WORLD CONGRESS CENTER - Atlanta, GA - June 2008 to January 2009
Performed customer services duties daily
*Responsible for locking down multiple assigned areas of the building
*Crowd control management of shows, and events
* Responsible for taking incident reports, and lost property reports and logging them
Into the computer system
*Upkeep of daily activity logs written after every assigned shift.
Dietary Aide
Ashton Woods Nursing Home - Atlanta, GA - May 2007 to July 2007
Performed customer services duties daily
* Responsible for food prep for meals served 3 times daily
*Responsible for setting up dining room with table cloths to serve patients
In a dining room setting.
*Performed daily clean-up procedures, cleaning dining room after every meal served,
And working in the dish room after every meal.
Security Screener
TRANSPORTATION SECURITY ADMINISTRATION - Atlanta, GA - March 2004 to September 2006
Responsible for operating an X-ray machine which checks for weapons and other
Illegal contrabands.
* Performed customer services duties.
* Trained new employees on procedures.
* Upkeep of a daily written log.
* Performed daily test on the Ion scan 400B, and the Item minimizer.
INTERNATIONAL TOTAL SERVICES, ATLANTA, GA
Security Officer
*Assigned to an 8 hour shift at an entrance checkpoint at the Hartsfield-Jackson
Airport.
* Responsible for operating an X-ray machine which checks for weapons and other
Illegal contrabands.
* Trained in emergency evacuations such as fire, bomb threats and severe weather
Conditions.
* Performed customer services duties.
* Performed random baggage check for explosive residue by using the Ion scan
Machine.
EDUCATION
High School Diploma
American Home School - Lansing, IL
ADDITIONAL INFORMATION
* Good listener
* Skilled at setting priorities and achieving difficult objectives.
* People-oriented and sensitive to customer's need.
* Ten years customer service experience.
* Well organized, detailed and result oriented.
* Enthusiastic and highly motivated self-starter with proven record of success.
Contact this candidate